Mövenpick Hotel & Residence Hajar Tower Makkah

“Star housekeeper Anisul”

I would like to say what brilliant hotel movenpick is and a special mention to the housekeeper Anisul who was professional kind and always helpful during our stay he is a credit to the movenpick team I cannot recommend him highly enough

“Movenpick Review”

I recently had the pleasure of staying at Mövenpick Hotel & Residence Makkah Clock Tower, and overall, my experience was excellent. One aspect that truly stood out was the room cleanliness and housekeeping service. The rooms were consistently well-maintained, neat, and very comfortable, which made… lisää

I recently had the pleasure of staying at Mövenpick Hotel & Residence Makkah Clock Tower, and overall, my experience was excellent. One aspect that truly stood out was the room cleanliness and housekeeping service. The rooms were consistently well-maintained, neat, and very comfortable, which made my stay even more relaxing during my time in Makkah. I would especially like to appreciate Gaisuddin from the housekeeping team. His dedication, professionalism, and warm hospitality were exceptional. He ensured that the room was always spotless and went above and beyond to make sure everything was perfect. His polite attitude and attention to detail truly reflect the high standards of the hotel. It’s staff members like him who make a real difference in a guest’s experience. I highly recommend this hotel to anyone visiting Makkah, and I sincerely thank the team—especially Gaisuddin—for making my stay memorable.

vähemmän

“Prime Location and Elite Perks, Though Expect Elevator Delays”

Our stay at the Mövenpick Makkah was largely impressive, defined by its fantastic location and strong recognition of my Accor Gold status. Upon arrival, we were pleased to receive a complimentary room upgrade to a higher category, which provided us with a partial Haram view. The room, which feature… lisää

Our stay at the Mövenpick Makkah was largely impressive, defined by its fantastic location and strong recognition of my Accor Gold status. Upon arrival, we were pleased to receive a complimentary room upgrade to a higher category, which provided us with a partial Haram view. The room, which featured two separate single beds, offered a comfortable and spiritual atmosphere that truly enhanced our visit. Another significant benefit was the flexibility shown by the team regarding our departure; they granted us a late checkout due to my status and the fact that it was a Friday, which made our final day much more relaxed. ​However, the logistical experience within the Clock Tower does come with some challenges. The most notable drawback is the elevator system; the lifts are incredibly busy and crowded, and the requirement to take two separate elevators to reach the room can be quite time-consuming during peak prayer hours. Additionally, while the staff was generally courteous, there was a slight lapse in communication regarding our arrival. We were promised a phone call once the room was ready for early check-in, but after waiting without word, we eventually had to return to the reception ourselves to finalize the process. ​To end on a high note, the dining experience was exceptional. The complimentary breakfast provided as part of our stay was easily one of the most massive spreads I have ever seen. The variety was incredible, catering to every palate with high-quality options, and it served as a perfect start to our day. Despite the minor operational hiccups, the combination of elite recognition and the quality of the breakfast makes this a property I would certainly recommend. It’s an excellent base for anyone visiting Makkah, provided you account for a little extra time to navigate the building’s busy transit system.

vähemmän

“Did not meet my expectations”

I can not rate my stay more than 3 stars. I understand that it was a busy period but then don’t charge extortion prices. The breakfast for morning fast was disorderly. Hardly any space to sit down and eat. Only one person at the egg station. Huge improvements needed.