Mövenpick Resort Lamantin Saly

“Top notch service at Lamantin Beach”

I generally do not leave reviews, however, I needed to highlight the exceptional service we received at the Mövenpick Resort Lamantin Saly. My family and I got there on Friday afternoon to have dinner, the staff was very professional and warmth , the food was excellent but the absolute highlight o… lisää

I generally do not leave reviews, however, I needed to highlight the exceptional service we received at the Mövenpick Resort Lamantin Saly. My family and I got there on Friday afternoon to have dinner, the staff was very professional and warmth , the food was excellent but the absolute highlight of our trip was Ibrahim that works at the bar near the beach area. He truly went above and beyond to make us feel comfortable even though we didn’t have a room. My kids enjoyed having conversations with him, he really catered to all our needs. He is the reason why we ended up coming to dinner both Saturday and Sunday there. His exceptional service, warmth, and professionalism stood out every single day. Thank you to the Chef for Sunday’s dinner accommodation.Thank you, Ibrahim, for making our vacation so unforgettable!"

vähemmän

“Au top”

Au top! Très kids friendly et famille

“Du laisser-aller par le personel.”

It's a nice environment, but the staff is not performing at there best. There was a room service tray from someone else placed in front of my room. I asked before going to breakfast to have it removed. After 2 hours it was still there. I placed it in the middle of the grass, and even then staff pas… lisää

It's a nice environment, but the staff is not performing at there best. There was a room service tray from someone else placed in front of my room. I asked before going to breakfast to have it removed. After 2 hours it was still there. I placed it in the middle of the grass, and even then staff passed and did not take it away. I told it again at reception, and then finally it was solved. The wifi in the rooms further away from reception is non existent or poor. In the shower the shower gel was empty, and not replaced before arrival.i don't smoke but the ashtray was full before arrival.It's not the level of a Movempick Resort. Also at night, very difficult to find your room, because the room numbers are not illuminated, you have to use your cellphone with light to find it.

vähemmän

“Lovely beach but hotel needs improvement”

We arrived to the sound of extensive building works in the reception area. Check-in was slow. The floating rooms are small and in a green, relatively stagnant pond. These rooms are small