Grand Hotel Kempinski High Tatras

“Incredible! Do not miss this beautiful hotel!”

This was the most amazing hotel! From the welcome service, the beautiful rooms, the extras for our children, the food and the staff - a true 10/10 experience. My family just spent two nights here and had a truly wonderful time. The rooms are beautiful! We had a lovely room (even without a lake vi… lisää

This was the most amazing hotel! From the welcome service, the beautiful rooms, the extras for our children, the food and the staff - a true 10/10 experience. My family just spent two nights here and had a truly wonderful time. The rooms are beautiful! We had a lovely room (even without a lake view) with plenty of room for four of us. They serviced the room twice a day which made for a wonderful experience. We loved the indoor pool. We stayed several hours both times and because of the dedicated adult spaces, I never felt like my own children were bothering people. The giant windows to the lake and falling snow were perfect. The extra special experience for my kids was perfect. Upon checking in, they received their own keys, robes and welcome gift. They loved every part of it! The staff made them feel very special. I could not recommend this hotel more, we loved the bar and spent many hours there! The food, fire and cocktails were perfect. We have traveled extensively as a family of four and all agreed this was a true five star experience. I hope we can come back!

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“Lovely hotel all around…”

The hotel was warm and welcoming. Located in the High Tatras the views were fantastic. We had a great room with a nice large balcony overlooking the serene lake. The front desk was friendly and very helpful. Walking around the lake and hiking the mountains are a must. Be sure to have someone take y… lisää

The hotel was warm and welcoming. Located in the High Tatras the views were fantastic. We had a great room with a nice large balcony overlooking the serene lake. The front desk was friendly and very helpful. Walking around the lake and hiking the mountains are a must. Be sure to have someone take you to the top little room of the hotel to take in the 360degree view...Spectacular! Really enjoyed dinner sitting in the bar area. Daily breakfast was extensive and the dining room was grand.

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“Amazing holiday in a amazing hotel in an awesome place”

Everything ❣️ The people the staff all over the hotel , The beautiful clean and comfortable Room , the food in particular the amazing breakfast ❣️, The atmosphere in the hotel, The spa , the pool and all other facilities in the SPA , the amazing area around the beautiful hotel ❣️❣️❣️ We c… lisää

Everything ❣️ The people the staff all over the hotel , The beautiful clean and comfortable Room , the food in particular the amazing breakfast ❣️, The atmosphere in the hotel, The spa , the pool and all other facilities in the SPA , the amazing area around the beautiful hotel ❣️❣️❣️ We came with our dog and were very happy to find in our room facilities and a special toy for the dog . We came to rest, this amazing hotel and its unique atmosphere and stunning aria all around were excellent for us ‼️

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“A Hotel We Used to Love – Sadly Not the Same Anymore”

We have been coming to this hotel for several years now. It used to be our favorite place for a long weekend getaway — somewhere we could relax, switch off, and know everything would simply work. That’s why it makes us genuinely sad to say that this time we left disappointed. Unfortunately, the ove… lisää

We have been coming to this hotel for several years now. It used to be our favorite place for a long weekend getaway — somewhere we could relax, switch off, and know everything would simply work. That’s why it makes us genuinely sad to say that this time we left disappointed. Unfortunately, the overall standard seems to be declining year after year. The hotel itself deserves more care and gradual renovation. Even the main “red carpet,” which once felt elegant and welcoming, has clearly seen better days. It may seem like a small detail, but it reflects the overall feeling. What surprised us the most was the attitude of the staff. A smile or even a simple greeting felt rare. At the spa, there was no service at all — we had to order drinks ourselves at the bar. An empty bottle of champagne then remained on our table for over an hour without anyone noticing. It’s small things like this that make a big difference, and they definitely affect the overall experience. Our room was uncomfortably hot throughout the entire stay, and the temperature couldn’t be regulated. The only solution was to keep the balcony door open, which unfortunately resulted in me catching a cold. To make matters worse, the only elevator that accessed our floor was out of service for the entire stay. Breakfast used to be one of the highlights of our visits, but this time it was disappointing as well. The staff paid little attention to guests, we waited more than 20 minutes for coffee or tea, and the buffet selection was rather limited. To be fair, the housekeeping ladies were excellent — always kind, smiling, and the room was perfectly cleaned every day. They truly deserve recognition. We honestly don’t know what has changed. It’s a real shame, because we used to return here with pleasure and great expectations. We hope the hotel finds its way back to the level it once had — because right now, it simply isn’t the place we remember.

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