Temple Tree Resort & Spa

“Not a bad hotel !!”

Went here last-minute as the other hotel was overbooked and I was surprised how nice it was. Russian tourist mainly but no problem. They also just want to have a good sunny holiday. Great pools and almost feels a bit like tropical modernist design when looking to the garden and pool area. Room is g… lisää

Went here last-minute as the other hotel was overbooked and I was surprised how nice it was. Russian tourist mainly but no problem. They also just want to have a good sunny holiday. Great pools and almost feels a bit like tropical modernist design when looking to the garden and pool area. Room is good, nothing to complain about. Right at the beach. Breakfast was OK. Staff as usual in Sri Lanka very friendly.

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“Decent Hotel, but not 4*”

Decent hotel, but certainly not 4 or 5*. Max this can be a 2.5*. While staff are courteous and tries to be helpful, they are working with limitations and inadequate training. Building is old styled but broadly clean, especially lobby and pool side. Food is average. Buffet area is not very hygienic,… lisää

Decent hotel, but certainly not 4 or 5*. Max this can be a 2.5*. While staff are courteous and tries to be helpful, they are working with limitations and inadequate training. Building is old styled but broadly clean, especially lobby and pool side. Food is average. Buffet area is not very hygienic, we could see insects and ants in fruits and desert section. Direct access to the beach is a big plus point. Beach side was fairly clean.

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“Wouldn’t strongly recommend”

I wouldn’t strongly recommend staying at temple tree. Temple tree has a great/ideal location right on the beach. It’s very picturesque and beautiful. However when I ordered food as the only customer in the dining room it took well over an hour to bring a simple appetizer. They explained to me by sa… lisää

I wouldn’t strongly recommend staying at temple tree. Temple tree has a great/ideal location right on the beach. It’s very picturesque and beautiful. However when I ordered food as the only customer in the dining room it took well over an hour to bring a simple appetizer. They explained to me by saying they were very busy but they had 6 staff in the kitchen that I could see and I was the only customer in the dining room. After that they apologized. Then at 10 o’clock their staff banged loudly on my hotel door and woke me up from my sleep. When I came out they asked me what I wanted for breakfast tomorrow. It’s just simply inappropriate to wake up guests at a hotel at 10 o’clock at night to ask for their breakfast order for the next day. However other than that the staff were very friendly.

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“Discriminatory attitude towards guest - Disapointing”

We stayed at Temple Tree Resort and Spa last weekend. The rooms are spacious but a bit worn out, and the bedding was discolored. On a positive note, the front office staff and room service team were very friendly and helpful. However, the restaurant staff were quite slow and seemed undertrained, al… lisää

We stayed at Temple Tree Resort and Spa last weekend. The rooms are spacious but a bit worn out, and the bedding was discolored. On a positive note, the front office staff and room service team were very friendly and helpful. However, the restaurant staff were quite slow and seemed undertrained, although the food was delicious. Unfortunately, we had a negative experience with the pool attendant, who was extremely rude and displayed racist behavior. I was wearing a sports outfit that does not absorb sweat, which I’ve worn at other hotel pools without any issues when I’ve forgotten my swimwear. Despite this, the attendant rudely told me not to enter the pool, and I respected his command. However, 30 to 40 minutes later, I noticed some foreign nationals in the pool wearing cotton kurta-type outfits, and the attendant had no issue with them. It became clear to me that he assumed I was Muslim and treated me with a discriminatory attitude because of it. It is crucial for hotels to provide proper guidelines to their staff on how to treat all guests equally and professionally, regardless of personal biases. This incident was disappointing and reflected poorly on the otherwise pleasant stay.

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