Hotel Bernina Geneva

“Nice clean hotel in a great location”

We spent three nights at the hotel and it’s right outside the station and a 5 minute walk from Lake Geneva. The room was modern and cannot fault it. There was a mini fridge on the wall, yes wall, which was stocked with a free hoppy beer, two natural water bottles and a Lindt love heart. There was a… lisää

We spent three nights at the hotel and it’s right outside the station and a 5 minute walk from Lake Geneva. The room was modern and cannot fault it. There was a mini fridge on the wall, yes wall, which was stocked with a free hoppy beer, two natural water bottles and a Lindt love heart. There was also a Nespresso-esque machine for the coffee drinkers. Some people mentioned in their reviews that the room was small. Our twin room wasn’t the biggest but it was fine for us considering it was pretty much a place to sleep after being out all day. The maids did a great job and the rooms was spotless including a restocked fridge, the staff were friendly and overall it was a chilled time away. The breakfast was a bit limited for me but there are a lot of choices outside if you walk five minutes in any direction. The hotel emailed out a Geneva pass which gives you free travel anywhere within the city and this enabled us to go wherever without the constant thinking of cost. Geneva isn’t a cheap city so free travel helps.

vähemmän

“Clean, modern and very central”

My go-to Geneva hotel. Perfect location for us close to the main train station, lots of trams and walking distance to shops and restaurants. Although on a very busy road, we hardly heard any street noise. Our twin room was a decent size and the beds were comfortable. The TV was somewhat awkwardly h… lisää

My go-to Geneva hotel. Perfect location for us close to the main train station, lots of trams and walking distance to shops and restaurants. Although on a very busy road, we hardly heard any street noise. Our twin room was a decent size and the beds were comfortable. The TV was somewhat awkwardly hanging over one of the beds, but we didn't really use it anyway. Bathroom was small but modern and the shower was good. Everything clean and in good condition. All in all, a great value for the location.

vähemmän

“Poor customer service!!”

Not very accommodating and friendly especially the Manager!IThe Manager wants me to pay another $116 for my 5 year old son eventhough I told her that my son will sleep with us and I dont have problem with other hotels in Paris and Interlaken but this Manager doesnt allow us and wants us to pay $116… lisää

Not very accommodating and friendly especially the Manager!IThe Manager wants me to pay another $116 for my 5 year old son eventhough I told her that my son will sleep with us and I dont have problem with other hotels in Paris and Interlaken but this Manager doesnt allow us and wants us to pay $116. I told the Agoda that i will cancel my booking but the Agoda representative stated that the Manager doesnt approve the cancellation and I dont have a choice but to continue my booking and add the $116 instead of looking for another hotel. So if you have family please think twice before you book this hotel.We will only stay for a night in this hotel because our flight going back to US is at 7am in the morning and we leave the hotel around 5am. It ruined our vacation indeed.

vähemmän

“VERY compact”

The double comfort rooms are tiny - you have to squeeze round the bed, and there were just 4 hangers that you would hit when trying to get into the bathroom. Also, the wooden floor was very dirty and appeared not to have been vacuumed or washed for some time. While there is a heating control panel,… lisää

The double comfort rooms are tiny - you have to squeeze round the bed, and there were just 4 hangers that you would hit when trying to get into the bathroom. Also, the wooden floor was very dirty and appeared not to have been vacuumed or washed for some time. While there is a heating control panel, no amount of turning it up or down seemed to generate any change in temperature or any air coming out of the unit, but thankfully the window opened to help cool the room. The whole hotel is extremely compact - from reception, to the breakfast room, to the 2 lifts. But the pay off is you are right across the road from the main station and a main hub for trams, so it's perfectly located to explore the city and region. And it's tastefully decorated and staff were helpful. Breakfast was basic - breads and cereals were fine, but meats and fruit juice were low quality. The mini bar (wall mounted, due to the lack of space already discussed) had 2 waters but only 1 beer, which for 2 people seems odd (and the beer isn't even replaced).

vähemmän