Le Léman Hôtel

“Amazing view ”

What more can you say when a hotel room has views like the one in my pictures?! Amazing! The room was fine - nothing too basic or fancy - and really clean and comfortable. Was a bit strange that there were no proper curtains in it, just net curtains but the room was not overlooked and it was high… lisää

What more can you say when a hotel room has views like the one in my pictures?! Amazing! The room was fine - nothing too basic or fancy - and really clean and comfortable. Was a bit strange that there were no proper curtains in it, just net curtains but the room was not overlooked and it was high up so no issue for me! Staff were efficient and friendly and the breakfast was adequate. Great to have parking available too.

vähemmän

“A pleasant stay with a brilliant view”

We booked via Booking.com but the room allocated seemed much smaller that the picture on the website and was more like the smaller cheaper room type that we had avoided. That it was only prepared for one person with one set of towels rather than for two people says it all - so my first advice is ma… lisää

We booked via Booking.com but the room allocated seemed much smaller that the picture on the website and was more like the smaller cheaper room type that we had avoided. That it was only prepared for one person with one set of towels rather than for two people says it all - so my first advice is make sure you get the room that you booked and beware of the website photos which are misleading! We spoke to reception who agreed to change the room for an additional CHF30 (just over £20) to a room with a large terrace overlooking the lake and mountains. this was a much larger room with a brilliant bathroom and plenty of space (compared to the originally allocated room which overlooked roof tiles and seemed like a prison cell by comparison! The original room was in the annex - don't go there and insist on a room in the main hotel which are much nicer. We cannot complain about the attitude of the hotel reception staff who were very helpful and sorted the problem out in a friendly manner so we would stay here again but would book a room similar to that in which we ended up. Breakfast was very good with good service. A bus service passes close by every half hour so you can be in Vevey in ten minutes where there are many restaurants and good bars and the hotel prices are much more competitive than in central Vevey or nearby Montreux, particularly with breakfast included, which it was. A lovely spot in a small hillside village with beautiful views over Lake Geneva and good communication links - we enjoyed the stay.

vähemmän

“Quick stopover”

Hotel is clean, small and reasonably well priced, owners are very dedicated. Note that there is a petrol station just next to it/part of it. Breakfast was good, an extra point for having proper scrambled eggs and not the powder palmoil version.

“The service does not do the view justice - not Swiss Hotel Standard”

The location, garden, terrace and view of Lake Geneva is fantatic with the wonderful mountain backdrop unfortunately the staff gave the impression of being totally stressed, disorganised even though the hotel was not fully occupied. No service in the garden for evening drinks, nobody came to ask w… lisää

The location, garden, terrace and view of Lake Geneva is fantatic with the wonderful mountain backdrop unfortunately the staff gave the impression of being totally stressed, disorganised even though the hotel was not fully occupied. No service in the garden for evening drinks, nobody came to ask what one wanted. Dinner was split into 2 sitting due to the new regulations, we have no problem with these regulations. We arrived 5 minutes before the arranged time of 19:00 for our reserved table, guests were queuing waiting to be seated, staff were rushing around , guests waiting for the menu and wine list. Eventually seated we had to wait 20 minutes before the menu was brought to the table. On requesting a wine list the waiter was very short and abrupt, even though we speak perfect French. No communication, guests seemed a burden. The dinner quality was good and portions were good but we felt under stress to finish for the 20:30 second seating. Breakfast was total chaotic, stressed staff, long waiting times which does n't lead to happy guests. Check-out was unbelievable unprofessional , long queue, chaotic, many booking and invoice mistakes, staff were not even in the position to print out a requested invoice. It's unbelievable from a country that has the worlds leading hotel and catering colleges that the Hotel Le Leman has such poor trained staff who are on the contact customer front. It's a real shame as the rooms were very reasonably priced, clean and well equipped

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