Kindness Hotel Hualien Main Station

“Great hotel stay”

Really enjoyed our stay here, super clean rooms , polite staff. Amazing range of food for breakfast and midnight snacks (dinner). Magician and singer were fun / cute not cheesy at all. Really recommend you stay here

“Happy Trip”

Nice food.Friendly staff . Will come again. Remember to see magical things ! Clean and comfy room. Highly recommended to everyone.

“Convenient Local Hotel”

Hotel staff is friendly and nice to upgrade our room for free. Complimentary dinner buffet, breakfast, and 24 hour coffee, tea, and ice cream. Clean hotel room smelled of humidity (like basement) and cannot change temperature of the room. Mattress is not great. Dinner buffet was not tasty in my o… lisää

Hotel staff is friendly and nice to upgrade our room for free. Complimentary dinner buffet, breakfast, and 24 hour coffee, tea, and ice cream. Clean hotel room smelled of humidity (like basement) and cannot change temperature of the room. Mattress is not great. Dinner buffet was not tasty in my opinion. I only stayed one night and left early morning for Hualien tour. Location is great, 5-10 min walk to/from Hualien train station.

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“Offering some insight…..”

The PROS of this hotel: #1 - this hotel is quite clean and so was our room. #2 - Our room was quite basic but it had everything we needed. It did offer plenty of storage. #3 - Breakfast was great - lots of options and it fueled us for a busy day. #4 - A very nice surprise when my constant compani… lisää

The PROS of this hotel: #1 - this hotel is quite clean and so was our room. #2 - Our room was quite basic but it had everything we needed. It did offer plenty of storage. #3 - Breakfast was great - lots of options and it fueled us for a busy day. #4 - A very nice surprise when my constant companion and I returned to the hotel after a busy day of site-seeing to have a dinner buffet offered at no charge. We WERE NOT told of this amenity at check in and ate somewhere else, but it was nice to catch a cold beer after dinner. #5 - Tea and snacks offered at 3 pm #6 - Extremely close to the train station. Easy, easy walk, even with a well-traveled suitcase in tow. #7 - Centrally located. We found a great tea shop just a few blocks down and walked to the night market which was about a 1.5 mile away near the seaside. A nice way to stretch your legs after a long train ride. THERE IS NO UBER IN HUALIAN!!!! AND the Kindness Hotel DOES NOT register with the taxi drivers we haled. To hale a taxi the Kindness Hotel is called KANGQIAO BUSINESS HOTEL Hualian Station Front Pavilion…. We had to call the hotel and have the taxi drivers speak to the front desk so the driver knew where to go. For years, I have relied on this site for really great travel reviews and advice. I myself have posted several reviews and always come here FIRST whenever my constant companion and I travel…..BUT…. Unfortunately, I think TripAdvisor has changed their “MO” when handing out recognition awards. We stayed at the Kindness Hotel - rated highly by TripAdvisor 2025 and sadly, here are a few cons that I think travelers need to be aware of. #1 - PAPER THIN WALLS. I really can’t blame the parents letting their children run and scream down the hall with delight when their father is chasing them. Walls, doors and insulation should shelter guests from the noise. This was before 9 pm #2 - Repeat - PAPER THIN WALLS!! Not only can we hear kids running and screaming down the halls but AT THE SAME TIME we can hear a dog barking outside on the street!! Again, where is the insulation? #3 - Raised flooring in our room. There is at least a five inch difference in the threshold leading into the bathroom. It is not marked and when you get up in the middle of the night to use the bathroom, it does not feel great on the toes to hit the marble riser…..marble does not give!! OUCH. Be sure to pack a night light. #4 - Look down the first time you enter your room’s bathroom. A pair of plastic sandals are located as you enter the bathroom. I first tripped on the threshold and then I awkwardly stepped on the sandals. On the mirror, there is a small sign asking you to wear the sandals as the floor in the bathroom is slippery when wet. #5 - Though it worked in our favor, I booked through Booking.com - something I extremely dislike doing (been burned too many times). I usually book directly through the hotel, but when I booked - the discrepancy between the hotel and the third party was more than $100 USD. That’s HUGE. #6 - Kindness Hotel Website lists under “amenities” free shuttle service - as of this posting (November, 2025) there was no free shuttles. Again, there is no Uber in town, but the hotel does offer bikes to use. Would I stay here again? I know now what to expect. Hopefully you can take this review under review……

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