25Hours Hotel Indre By

“Best hotel ever”

i recently stayed at this hotel with my friends, and it was absolutely perfect! The service was second to none – from check-in to check-out, every staff member was friendly, professional, and went out of their way to make us feel at home.

“Warm and inviting, with a quirky side”

Warm and inviting, with a quirky side; 25hours Indre By was an excellent choice for our recent short break in Copenhagen. Close to Norreport Metro - with good links to the airport and Royal Arena - and within easy walking distance of the main attractions, it made an excellent base (although, be war… lisää

Warm and inviting, with a quirky side; 25hours Indre By was an excellent choice for our recent short break in Copenhagen. Close to Norreport Metro - with good links to the airport and Royal Arena - and within easy walking distance of the main attractions, it made an excellent base (although, be warned, travel light as heavy suitcases can be hard to handle on the cobbled streets between the Metro and the hotel :)) Reception is up a small flight of steps behind the lobby bar and past the record room and cosy open fire lounge. We were checked in quickly and efficiently, although do be aware that there is a deposit to be paid onto your credit card at this time. this was returned at the end of our stay but it was something our holiday company had not informed us about. Our room (medium plus) was located on the first floor and looked out onto the hidden courtyard. With french doors opening into the courtyard and a small seating area, this would have been ideal in the spring or summer; but with a windchill of -10 and a covering of snow, it was more something to look at than to enjoy during our stay. The room was decorated in quirky style with comfortable furnishings and an excellent rainfall shower. There are open shelves and some hanging space, but only two deep bedside drawers for putting clothes away. Also, although the room is classed as a double, there is only one seat available. However, the room was warm and cosy and felt very comfortable on the dark, snowy mornings towards the end of our stay. A coffee tray was not evident on arrival, but is available from reception on request. The first floor also has access to the gym/wellness area (robes and slippers available from reception) and a beautiful outdoor sauna, which we took advantage of. Hot or chilled water and fresh fruit are also available from here. The lobby bar was warm and inviting after a cold day touring the city. We didn't use the restaurant during our stay as we were room only but you can order breakfast. There are numerous coffee bars in the local area should you wish to venture out and also some excellent bars. We loved 20 grams for its massive breakfast and also SKAAL with 48 craft beers on tap. We only had a few days in Copenhagen but the great location, comfortable room, excellent facilities and welcoming staff made our stay feel even longer. We can't wait to return in the summer :)

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“Beautiful Hotel, Disappointing Trust and Service Experience”

First things first: We are very disappointed with how a lost item was handled. We left a pair of expensive sunglasses in the room safe during the whole trip. When we left the room we forgot the sunglasses during our quick check. We contacted the hotel the same day but it claims that no sunglasses w… lisää

First things first: We are very disappointed with how a lost item was handled. We left a pair of expensive sunglasses in the room safe during the whole trip. When we left the room we forgot the sunglasses during our quick check. We contacted the hotel the same day but it claims that no sunglasses were found, which is frustrating, as there is no other place they could have been left. The sunglasses were not used at all during our stay due to the weather, so we are confident they remained in the safe. 25hours Indre By has a lot of character, but there are some important drawbacks to consider depending on your travel style. On the positive side, the location is great—very central and convenient for exploring the city. The design is a real highlight: the hotel is filled with beautiful and unique pieces that give it a stylish, curated atmosphere. There’s also a cozy little bar on-site that serves great drinks, which makes for a nice place to unwind in the evening. Breakfast is good value for the money (33€/person) considering it being a buffet and Copenhagen being very expensive otherwise. However, there are several downsides that are hard to overlook: 1. We checked in after midnight after a long journey and received the wrong room, we booked a higher category. This could then be solved pretty quickly, still I don’t know how that could have happened. 2. The hotel is quite pricey, and the limited housekeeping (only every three days) feels more like a cost-saving measure than a genuine sustainability effort (as presented at check-in). 3. The open bathroom concept is also problematic—some rooms have layouts where you walk straight into the bathroom upon entering, while in the larger categories the shower is fully visible from the bed and most parts of the room. This setup lacks privacy and makes the hotel less suitable for anyone other than couples sharing a room. 4. During busy periods, such as long weekends, the breakfast area struggles to keep up—there appeared to be too few staff members, along with an insufficient number of coffee and juice machines for the number of guests. 5. The style and atmosphere seem better suited for adults; small children running around and being loud in the design-focused spaces and library feels out of place. The hotel would likely work better as an adults-only concept. In summary, this hotel stands out for its design and location, but the high price point, several practical shortcomings and how they handled theft ultimately outweigh the positives.

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