Magdalena Grand Beach & Golf Resort

“Great Customer Service, Some maintenance of the premises needed otherwise.”

The customer service stood out for me during my stay at the Magdalena as the staff was extremely helpful and accommodating to every need and request. I was the photographer for a wedding that was being hosted at the hotel, and I stayed just one night on the day of the wedding. My only complaints we… lisää

The customer service stood out for me during my stay at the Magdalena as the staff was extremely helpful and accommodating to every need and request. I was the photographer for a wedding that was being hosted at the hotel, and I stayed just one night on the day of the wedding. My only complaints were that the AC in the rooms where the wedding party was getting ready and the Tavaco lounge where the ceremony was held was almost non-existent, which made things less comfortable for the wedding party and guests. Also, my room door was continuously being blown/moved back and forth by the wind (while closed), making a disturbing noise that I was only able to stop by placing a chair against the door while I slept. A suggestion: please include a small microwave in the rooms - since I had only a one-night stay, my meal options were limited as I worked throughout the day for the wedding. Aside from the dinner served at the wedding, I was only able to quickly eat some cold food and snacks I brought with me during the day, until breakfast the next morning.

vähemmän

“Great Hotel but needs urgent assistance”

Stayed at the Magdalena Grand during the last week of June 2026. Do let me give much compliments to the staff. Their service was polite and helpful. This has certainly improved compared to the past years. The rest of this review is an open plea to the hotel operators and not any criticism of the s… lisää

Stayed at the Magdalena Grand during the last week of June 2026. Do let me give much compliments to the staff. Their service was polite and helpful. This has certainly improved compared to the past years. The rest of this review is an open plea to the hotel operators and not any criticism of the service from the hotel employees we received at the facility. The Magdalena Grand is one of the premier hotels on the island but need urgent repairs to improve its standard compared to other hotels in the Caribbean. Though the rooms are clean and modern, the exterior structure and premises has many deficiencies - the main pool was closed, parts of the hotel needs repair/was cordoned due to safety, the scent of the seaweed was pervasive and discouraged anyone from walking on the beach, (suggesting the relevant local agencies remove the seaweed and clean the shoreline). The tennis court fencing is damaged, and there are no bikes available to do some riding on the compound. The hotel has seen much better days and needs urgent attention. Surely there must be private businesses globally willing to assume ownership. Just my suggestion here the owners of the hotel should lease it to parties who can take control, restore and improve on the hotel offering - this is a revenue and employment opportunity that is being overseen.

vähemmän

“My overall comments on improvements”

So basically I been going here on my summer vacation its really amazing the pool and the golfing grounds im a cyclist AND I ABSOLUTELY LOVE the bikes and the services in that aspect HOWEVER I love food and I genuinely booked a stay there on July and I am really looking forward to see improvement in… lisää

So basically I been going here on my summer vacation its really amazing the pool and the golfing grounds im a cyclist AND I ABSOLUTELY LOVE the bikes and the services in that aspect HOWEVER I love food and I genuinely booked a stay there on July and I am really looking forward to see improvement in the food especially the breakfast I think the pots shud be restocked on time and I think to seasoning and stuff should be a bit more on point and the menue shud be switched up everyday... I love this hotel.

vähemmän