Baia Bursa Hotel

“Nice”

Pleasantly surprised considering the reviews. Staff very helpful and some spoke English. Room provided was huge -with everything besides the bidet hose not functioning. In all a very good stay. Tramline just outside and shopping and eateries within a 5 minute walk. Would defo return if in Bursa.

“Good size rooms and top views”

The size of the rooms are good with nice furniture. The top floors enable guests to enjoy the city view. Nearby moderate size shopping mall is excellent with all sorts of brands and restaurants. The included breakfast is below average and not recommend. On daily basis, guests need to login the inte… lisää

The size of the rooms are good with nice furniture. The top floors enable guests to enjoy the city view. Nearby moderate size shopping mall is excellent with all sorts of brands and restaurants. The included breakfast is below average and not recommend. On daily basis, guests need to login the internet with new user ID (the current date). It happened that they forgot to refill the bags of coffee and tea on our next day stay. Reception staffs are friendly and welcoming guests with joys.

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“Job”

Nice hotel, close to Tofas ( FCA) plant, will be easy take the metro, station on front it, commercials centers on both sides. 40LT by taxi for the Bursa Centre, the taxi are ready outside of the hotel.

“Good service but not 5*”

Overall a pleasant stay but not somewhere I would book again. Location - next door to a shopping centre which was great. Bursa centre wasn't too far, we drove in but I'm sure there must be public transport to get there aswell. Rooms - Nice views and generally clean. Unfortunately the executive ro… lisää

Overall a pleasant stay but not somewhere I would book again. Location - next door to a shopping centre which was great. Bursa centre wasn't too far, we drove in but I'm sure there must be public transport to get there aswell. Rooms - Nice views and generally clean. Unfortunately the executive room we had booked had a leaking bathtub which ended up flooding the bathroom. We were movied to the suite which was nice and spacious. Room service - we found the main meals a little bland. Desserts were lovely. Staff - Friendly and helpful on the whole although a little slow with our requests at times. A special mention to Nergis at guest relations. She made us feel very welcome and arranged a cake and decorated room for my husband's birthday. Although we had a few problems that first day, we felt like we could tell her and she would resolve them for us as quickly as she could. Breakfast - limited options Facilities- we booked this hotel as it had a children's pool and were excited to use it with our 8 month old. I called before booking and again the day before checking in and was told it was working. However we got to the pool to discover it was freezing cold and then was told it was broken. Thankfully they managed to fix it so we could use it the following day, but a little disappointing as this had been the deciding factor whilst choosing this hotel. We didn't use the other facilities. This is not a bad as a business hotel or as a base from which to explore Bursa. However I wouldn't call it 5*. I would have rated it a 3 had it not been for Nergis - good service can make such a difference to customer satisfaction.

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