Hilton Bursa Convention Center & Spa

“My stay in hilton bursa”

One of the best Hilton hotels in Turkey truly surprised us—from the beauty of the city to the hotel’s interior design and the executive lounge. The upgrade to a suite was also a great example of the hotel’s excellent hospitality. The only drawback was that the hotel didn’t feel very international; … lisää

One of the best Hilton hotels in Turkey truly surprised us—from the beauty of the city to the hotel’s interior design and the executive lounge. The upgrade to a suite was also a great example of the hotel’s excellent hospitality. The only drawback was that the hotel didn’t feel very international; almost all the guests were Turkish, which gave a slightly unfamiliar feeling. In the executive lounge, there were occasionally some differences in communication, possibly due to limited familiarity with English. We also interacted with Gi***; while we understand that can sometimes make communication more challenging, at times the interaction felt a bit distant compared to the otherwise warm atmosphere of the hotel. Overall, the staff were very kind and welcoming, creating a pleasant and comfortable atmosphere throughout our stay—especially Gülhanım and Hülya and beyza ,whose warm smiles and outstanding hospitality truly made us feel at home. Kayra Isik, the chef, was also very friendly and kind, and he served us a delicious breakfast, which we really appreciated. we’ve found a great hotel to stay in, and we will definitely return.

vähemmän

“Good service quality”

Thanks to Mrs Aysenur for the service

“outstanding service”

Hilton Bursa is a 5-star hotel, and overall my stay was outstanding. The room was spacious, very clean, and well maintained. Parking facilities were also convenient and well organized, which added to the comfort of the stay. However, the only negative aspect was the checkout policy. Checkout was st… lisää

Hilton Bursa is a 5-star hotel, and overall my stay was outstanding. The room was spacious, very clean, and well maintained. Parking facilities were also convenient and well organized, which added to the comfort of the stay. However, the only negative aspect was the checkout policy. Checkout was strictly requested at 11:00 AM, which is quite early for a 5-star hotel. After requesting a late checkout, it was extended only until 1:00 PM, and unfortunately the manner in which this was communicated was quite rude and unprofessional. I did not want to let this affect my vacation, but it did make me reconsider, especially considering that i have old membership and higher service flexibility and hospitality are expected at this level Overall, a very good hotel in terms of facilities, but the guest experience at checkout could be significantly improved.

vähemmän

“Exceptional stay. One of the best Hiltons”

I had an amazing stay at Hilton Bursa. Everything was absolutely spotless, and the overall standard of the hotel was exceptional. A special mention goes to the housekeeper, Yağmur, who was incredibly attentive, professional, and thoughtful. Her care and attention to detail really made a difference… lisää

I had an amazing stay at Hilton Bursa. Everything was absolutely spotless, and the overall standard of the hotel was exceptional. A special mention goes to the housekeeper, Yağmur, who was incredibly attentive, professional, and thoughtful. Her care and attention to detail really made a difference and added a personal touch to the stay. I would definitely recommend this hotel. It is honestly one of the best Hilton properties I have ever stayed in, and I would not hesitate to return.

vähemmän