Seven Stars Resort & Spa

“Treated like Family”

This was our 4th trip to Seven Stars and it gets better with each return trip. Fresnel at the beach and Don at the pool were so wonderful; they made sure that all of our needs were taken care of. The entire staff was just so friendly, we can't wait to go back again.

“KIVA”

Hotellin henkilökunta oli hyvin ystävällistä ja avuliasta. Huoneemme oli kiva, ikkunoista näki alas puutarhaan ja parvekkeelta osittain myös merelle. Oli hyvä, että huoneestamme oli vain lyhyt matka rannalle ja että hotelli tarjosi sinne pyyhkeet ja rantatuolit. Mielestäni hotellin suurin ongelma o… lisää

Hotellin henkilökunta oli hyvin ystävällistä ja avuliasta. Huoneemme oli kiva, ikkunoista näki alas puutarhaan ja parvekkeelta osittain myös merelle. Oli hyvä, että huoneestamme oli vain lyhyt matka rannalle ja että hotelli tarjosi sinne pyyhkeet ja rantatuolit. Mielestäni hotellin suurin ongelma oli aamiainen, se ei ollut mitenkään erityisen hyvää. Pannukakut olivat kivikovia ja vohvelit veteliä. Mielestäni oli kummallista ettei huonepalveluakaan ollut. Ruokaongelmista huolimatta aikamme täällä oli rentouttava.

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“SERVICE IS 5 STARS, RESORT IS 4 STARS”

Our favorite part the stay was Charles, who does service at the beach and that says a lot, because there was a lot to love about this resort. He was so kind and worked so hard every day we he was there with us. I still miss him bringing me a coconut with rum and a side of lime wedges in the aftern… lisää

Our favorite part the stay was Charles, who does service at the beach and that says a lot, because there was a lot to love about this resort. He was so kind and worked so hard every day we he was there with us. I still miss him bringing me a coconut with rum and a side of lime wedges in the afternoon. It was the hardest part of coming back to real life. Lol. Be sure to tip well. He deserves it, and so does the rest of the staff who were beyond wonderful and accommodating. They know how it should be done and they do it. Hats off to them! Also, don’t forget to bring cash to tip the guys who set up the beach chairs for you. That was a nice luxury to have when you just want to put your stuff down and relax. Everyone there works so hard. As a couple traveling with no kids I will mention-this is a VERY family friendly resort. There is also no hot tub, so hopefully I will spare you the sadness I felt only finding out it doesn’t exist when you are cold and looking for it! The resort is awesome. The beach is great too. A few things keep it from feeling like an actual 5 star hotel for me, though. We had a 1 bedroom suite. There was a suite next to us which we shared a foyer with. The walls are THIN!!!! The kid next door was fond on meltdowns and we had to endure the screaming as much as his parents did. Not a great way to wake up and have coffee on the morning. It was maddening. There were a few details as far as the appearance of cleanliness goes (stained things) in our room that also keep it from being a 5 star experience. The housekeeping team does a great job, it was more a matter of things that need to be replaced because they have obviously seen a lot of use. The service and beach make up for the few shortcomings by far. It was a great vacation and I didn’t want to leave-but I did want my room neighbors to leave. Lol.

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“Disappointing service”

Staying at Seven Stars currently. I almost never write reviews, but felt compelled to write this one. The service is truly disappointing for the level and price point of this caliber of hotel. Unless you are going to pre-tip extremely generously, you will not get good service. Once in a while you … lisää

Staying at Seven Stars currently. I almost never write reviews, but felt compelled to write this one. The service is truly disappointing for the level and price point of this caliber of hotel. Unless you are going to pre-tip extremely generously, you will not get good service. Once in a while you will get someone who is friendly, but for the most part the staff appears to be miserable and they give you attitude unless you pre-tip.

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