The Somerset On Grace Bay

“Beautiful resort on grace bay!”

The hotel is beautiful and has the best location right on grace bay. The beach is clean and beautiful and it couldn’t be a better location. The rooms are huge, we had a 1 bedroom oceanfront and it easily accommodated my family of 4. The cleaning ladies come twice a day and the room is always left s… lisää

The hotel is beautiful and has the best location right on grace bay. The beach is clean and beautiful and it couldn’t be a better location. The rooms are huge, we had a 1 bedroom oceanfront and it easily accommodated my family of 4. The cleaning ladies come twice a day and the room is always left spotless with new towels, etc. The concierge at front desk is always willing to help with anything you need and they’re very friendly. The only downfall I could say is that the restaurants are not good, like actually terrible food and weak watered down drinks, and the service is extremely slow despite it not being crowded at all. this should be a 4 star review but we loved it so much that we still gave it a 5.

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“Wonderful family resort”

Amazing resort, my children especially loved it here because of Miss Sharon at the kids club. She is one of a kind. A wonderful caring person who the children and parents just adore!! We will be back!

“Nice place”

The facility is beautiful and well maintained. The pool and beach are well equipped and provide a wonderful environment. The front desk and housekeepers are helpful and friendly. The staff at the restaurant is very friendly but the food is rather boring and needs bit more sparkle. The pool bar… lisää

The facility is beautiful and well maintained. The pool and beach are well equipped and provide a wonderful environment. The front desk and housekeepers are helpful and friendly. The staff at the restaurant is very friendly but the food is rather boring and needs bit more sparkle. The pool bar staff is less than stellar and the food is rather uninteresting. .

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“It's Giving Marriott Vacation Club”

The staff are lovely. But the resort left much to be desired. The lack of on-site restaurants or anything outside of beach/pool was disappointing. Some commentary on advertised activities. The kids club only operates if there is a quorum of children. for instance, when I brought my kids to the 2p-4… lisää

The staff are lovely. But the resort left much to be desired. The lack of on-site restaurants or anything outside of beach/pool was disappointing. Some commentary on advertised activities. The kids club only operates if there is a quorum of children. for instance, when I brought my kids to the 2p-4p time slot, we were turned away from participating because no one else showed up. A lot of things felt like "IYKYK" - small stuff such as "you can ask for ice pops at concierge desk" - and we couldn't find info on where the croquet lawn or the gym were located - or if they existed. No info on babysitting services or if there was a spa location on site. In our 2bd residence (at least in our room) there was a bag of ice left in the freezer. So the resort knew the ice maker didn't work, but instead of fixing or alerting us, they just left one bag of ice for our entire stay. The property felt less of a resort and more like a nice timeshare-adjacent Marriott Vacation Club.

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