Windsong On The Reef

“Exceptional Stay at Windsong on the Reef – Truly 5 Stars!”

Our stay at Windsong on the Reef was absolutely wonderful from start to finish. The resort is beautifully maintained, peaceful, and perfectly situated on a stunning stretch of Grace Bay. The water is crystal clear, the beach is pristine, and the overall atmosphere is relaxed yet refined. Our suite … lisää

Our stay at Windsong on the Reef was absolutely wonderful from start to finish. The resort is beautifully maintained, peaceful, and perfectly situated on a stunning stretch of Grace Bay. The water is crystal clear, the beach is pristine, and the overall atmosphere is relaxed yet refined. Our suite was immaculate, spacious, and very comfortable, with lovely views and thoughtful touches that made it feel like a true luxury getaway. The staff throughout the resort were warm, professional, and consistently attentive. We especially want to recognize our butler, Raheam, who provided truly outstanding and exceptional service during our entire stay. He anticipated our needs before we even had to ask, handled every detail seamlessly, and made us feel genuinely cared for. From arranging reservations and excursions to connecting us with a wonderful taxi driver, Raheem went above and beyond in every way. His kindness, professionalism, and attention to detail elevated our vacation from wonderful to unforgettable. If you are considering a stay in Turks and Caicos, Windsong on the Reef should be at the top of your list. We cannot wait to return!

vähemmän

“Kiitos, Windsong”

Tulimme juuri takaisin (8.4.2014) ihanalta viikon reissultamme Windsongissa Grace Baylla. Meitä ei kiinnostanut mikään ruuhkainen resortti joita täällä on paljon. Uskoisin, että tämä johtuu paikan arvostetusta asemasta. Hotelli on todella ihana. Sviittimme oli todella tilava, kodikas ja hyvin sisu… lisää

Tulimme juuri takaisin (8.4.2014) ihanalta viikon reissultamme Windsongissa Grace Baylla. Meitä ei kiinnostanut mikään ruuhkainen resortti joita täällä on paljon. Uskoisin, että tämä johtuu paikan arvostetusta asemasta. Hotelli on todella ihana. Sviittimme oli todella tilava, kodikas ja hyvin sisustettu. Kunpa olisin saanut viedä keltaisen sohvan kotiin! Sää oli lämmin mutta alueella tuuli sopiva viileä tuuli. Vesi oli kaunista - se pitää nähdä omin silmin ennen kuin sen uskoo. En voi yksitellä ketään työntekijää tähän arvosteluun (vaikka minulla toki oli suosikkini!) koska he tekivät kaikki loistavaa työtä ja olivat ihanan huomaavaisia ja ystävällisiä. Meitä kohdeltiin kuin kukkaa kämmenellä aina vastaanotosta ravintolaan. Tämä loma todella latasi akkuja ja muistamme sen varmasti aina. Kiitos kaikille Windsongin ihanille työntekijöille. Toivomme kaikille kaikkea hyvää ja toivottavasti pääsemme pian takaisin. Kiitos Colemanin perhe

vähemmän

“Beautiful resort but service could be better.”

This resort has so much potential but is lacking in a few areas. The room in the beachfront building was stunning. Brand new and everything was perfect. The grounds are immaculate and the chairs overlooking the beach were comfortable and beautiful. This part is truly 5 stars. The remaining of th… lisää

This resort has so much potential but is lacking in a few areas. The room in the beachfront building was stunning. Brand new and everything was perfect. The grounds are immaculate and the chairs overlooking the beach were comfortable and beautiful. This part is truly 5 stars. The remaining of the resort is lacking - particularly the service. When we checked in our room was not ready which was fine but we got very little information about the resort. When our room was ready I left my family at the pool to get the key. The front desk staff does not seem to want to be there, you have to ask everything…. Barely any information provided. The very nice bellman told me a little on the way to my room but that was it. It was a cooler week and the pools were Freezing. No one was in them and management said they were heated. They were not so everyone was squeezing into the hot tubs. The restaurants are absolutely beautiful but the food was just ok. Cold food given at lunch, one of the specials menus was forgotten at dinner so we just ordered from the beach menu again and the food didn’t come out great or correct but our server was wonderful. We got more information from him than anyone else at the resort. The rooftop restaurant was also stunning but we were not in the mood for a 3 course dinner with our child. I think they would do better offering an al a cart menu. The breakfast is exactly what everyone says. A few muffins and cereal and fruit- which is also gone by 9am. We didn’t realize we had to sign anything because no one talked to us until we were leaving. And also didn’t know you could order breakfast sandwiches because again no one talked to us the entire 4 days we were there. Checkout felt like spring break. Suitcases in the lobby packed to the seems. Very hectic, I ordered a sandwich from the check in bar area and the women made me feel like I was putting her out. If they want this resort to feel like 5 star this needs to change.

vähemmän

“Great Resort, Terrible Food — Four Stars Instead of Five”

Windsong has a lot going for it, and honestly, we had a really good time here. The rooms are excellent — spacious, comfortable, well-appointed. The property is beautiful, the vibe is relaxed and easygoing, the beach access is great, and the multiple pools plus water sports give it a genuine resort … lisää

Windsong has a lot going for it, and honestly, we had a really good time here. The rooms are excellent — spacious, comfortable, well-appointed. The property is beautiful, the vibe is relaxed and easygoing, the beach access is great, and the multiple pools plus water sports give it a genuine resort feel. This is a legitimately nice place to stay. The staff, while inconsistent depending on who you get, generally work hard and are kind. The location is fantastic. As a place to decompress and enjoy a vacation, Windsong delivers. So why four stars instead of five? The food. The dining here was the worst hotel food we’ve had — possibly ever. Poor quality, poorly executed, and priced like it’s something it is definitely not! . What makes it genuinely frustrating is that there are excellent restaurants nearby at the exact same price point. We found ourselves wishing we could eat anywhere else, every single meal. For a resort charging what Windsong charges, that’s simply unacceptable. There’s also a mild nickel-and-dime quality to the place — things that feel like they should be included come with extra charges …and our unit had a washing machine but no dryer, which is an annoying oversight for families or longer stays. But I want to be clear: we enjoyed this trip. The property itself is beautiful, the rooms are great, and the overall experience is positive. Windsong is one solid dining program away from being a five-star resort. Until they fix that, eat off-site for every meal without exception (mind the taxi fares but worth it in this context ) , and you’ll have a great time.

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