Palazzo Premier Hotel

“Love this place!”

I returned to Palazzo after 15 years and so glad I did. This is my favorite local hotel and for many reasons. The building itself is a treat to ones eyes - great example of fine architecture. I have always enjoyed the decor of this place - a lot of thought went into it and it creates an ambiance … lisää

I returned to Palazzo after 15 years and so glad I did. This is my favorite local hotel and for many reasons. The building itself is a treat to ones eyes - great example of fine architecture. I have always enjoyed the decor of this place - a lot of thought went into it and it creates an ambiance of coziness, refinement and style. The location also appeals to me - it is very close to the historic center but at the same time a little bit off the most busy street. Walking distance from all main places of interest and close to a number of parks. The main factor for me though are the people working there. Very friendly, caring and ready to attend to one’s needs. Restaurant is a worth mentioning as well. The menu is quite extensive and everything I tried was either good or very good. Special attention has to be given to the local Ukrainian dishes that are being cooked expertly. I think I have worked my way through the whole array of those. Enjoyed every single one. Restaurant staff is also great - prompt, efficient, attentive and very nice. Many thanks. Rooms are very clean and well kept. My room this time was a bit small compared to some other places, but that was OK - hardly spent any time in the room. Laundry service was prompt. The hotel even has a library - I only learned about it right before departure, so will need to come back and check it out! Great place, great people! Highly recommend.

vähemmän

“A trully wonderful stay, as always”

We visited the hotel again in march 2020, just before COVID-19. I've got the room with panoramic view at the 1st floor. The room was large, clean and had a bathtub, as per my request. Breakfast was very rich, as always, with coffee from coffee machine (i really don't like instant coffee). Staff wa… lisää

We visited the hotel again in march 2020, just before COVID-19. I've got the room with panoramic view at the 1st floor. The room was large, clean and had a bathtub, as per my request. Breakfast was very rich, as always, with coffee from coffee machine (i really don't like instant coffee). Staff was very friendly. All of us (business visit of 6 men) was very happy about the stay. This is our "first choice" of hotel in Poltava.

vähemmän

“Great location! Clean and modern rooms!!”

Great location, clean and modern rooms... this is the second time I have stayed in this hotel and I came back for a reason... the rooms are clean and kept up nicely. The bed mattress was also surprisingly comfortable... most things are working a 10 minute walk from the hotel... there is a barbe… lisää

Great location, clean and modern rooms... this is the second time I have stayed in this hotel and I came back for a reason... the rooms are clean and kept up nicely. The bed mattress was also surprisingly comfortable... most things are working a 10 minute walk from the hotel... there is a barber shop and pharmacy directly across the street from the lobby entrance; just in case you need a trim or toiletry... I am sure when I come to Poltava again, I will also stay at Palazzo again

vähemmän

“Trashed again !”

Amazing that I keep trying ! So I check in this hotel. 5 stars, no problem even had a bag guy help me with luggage ! In Ukraine wow ! So im good..Get to the room, wow ! Panoramic view as advertised ! Free coffee and tea believe it or not ! Bathroom a bit small, but fine. Nice furnishings, Double Be… lisää

Amazing that I keep trying ! So I check in this hotel. 5 stars, no problem even had a bag guy help me with luggage ! In Ukraine wow ! So im good..Get to the room, wow ! Panoramic view as advertised ! Free coffee and tea believe it or not ! Bathroom a bit small, but fine. Nice furnishings, Double Bed a bit tacky but ok, they advertised Double Bed, Balconys not big enough for a table and/or chairs but again, as advertised they had one. In Ukraine ! As advertised. SO im still good.. Go to the retstaurant and now im in dis-belief ! Service, excellent and im a tough reviewer, I know..Food 4 stars. They actually let the chef be creative and he/she has done a wonderful job. All priced fairly. Very interesting deserts, high quality coffee and again, 4 stars. The ingredients to give 5 stars are just not available in Ukraine so its not possible.. Anyway, im very good now ! So I tell my better half we will stay another night and she proceeded to book massages etc and I myself was really looking forward to the Sauna, and a decent breakfast ! We get to the buffet, and DAM ! The same stuff as all the hotels in Ukraine but more of it !! So we eat this junk, they didnt have the good coffee at the buffet, they switched us to the machine made instant variety and so overall a 2 ! We get back to the room, I go to the balcony to smoke ( I totally observe the no smoking inside the rooms rule and thats why I book balcony's in the first place ) and this lady calls and addresses herself as the manager and that there is no smoking on the balcony's !!!! Hahahahaha.. Im shocked ! My lady is shocked and she's Ukrainian !! hahahaha..SO I tell this lady she is stupid, and everything else I could think of and we abruptly checked out ! FOOOOOOOOO !!! When we were leaving the room the nice front desk manager came up with the housekeeper and I told him check the mini bar and make sure we didnt steal anything , look good now... hahahaha.. I cant believe they do this.. Then when we were leaving the front desk dum lady told me two more times while I was leaving that I smoked on the balcony, my reply was shut up, I can hear..But in the end, there are 100's of hotels in Ukraine and I have yet to find one throroughly 5 star. I thought I did, but dam !! One stupid lady cost these owners several hundred dollars we were prepared to spend, but hey,, Its Ukraine !!! hahaha...

vähemmän