Comfort Inn & Suites Fultondale Gardendale I-65

“Best manager, Brittany”

I made a mistake with my booking dates but they were able to accommodate us without additional charge. Brittany went into problem solving mode immediately. Thank you for redeeming my mistake.

“OK for a quick nights rest.”

We just needed to sleep after 10+ hours on the road. It was suitable for that purpose. Properties are hard to maintain so the small problems I tend to ignore for a reasonable price. We just needed a nights sleep.

“Time for a refresh!”

When I review a chain hotel I assign a rating of 4 if the place lives up to chain standards in my opinion. So why is this Comfort Inn downrated? In w word, maintenance. My stay was enjoyable for me, for others it might be horrid. The first clue that things were a little run down was the entry d… lisää

When I review a chain hotel I assign a rating of 4 if the place lives up to chain standards in my opinion. So why is this Comfort Inn downrated? In w word, maintenance. My stay was enjoyable for me, for others it might be horrid. The first clue that things were a little run down was the entry door to our room. It was badly out of line and had to be opened by pushing really hard, and closed either by slamming or lifting up hard on the door handle. Now, my wife and I could manage it. But we were in an accessible room because it was the only single king still available, and I shudder to think what a solo traveller in a wheelchair would have experienced with this misaligned door. Considering that other room doors seemed to require the same amount of force, it's not clear to me how the hotel management did not know about the issue. My wife was awakened as construction workers' doors clammed at 6 a.m. The intrior of the room showed signs of wear--the bathroom door had damaged finish. Moreover, the hotel had outmoded finishes--trvellers in 2025 need USB ports at the desk. I did appreciate the reading lamps by the bedside. The breakfast bar was OK but it would be nice to have eggs that were warm and some toppings other than milk and sugar for the oatmeal. The excellent, friendly staff was appreciated, but it's time for ownership to put up money for a facilities refresh. Since Comfort Inn is supposed to be the top of the major hotels at Choice, this one fell short.

vähemmän

“Fultondale, AL Good when you're passing through.”

The staff was very friendly and efficient. The hotel was clean and in a good location. The room was comfortable and the rate was very competitive for the area. The hotel suffers from some deferred maintenance but it is a good place to stay for one night when you're passing through.