Springhill Suites Marriott Huntsville Downtown

“It was an awesome experience.”

From check in to check out the experience was an A+++. When we arrived after check in carts were not available. The young lady at the front desk went looking and brought some back. I loved that we were greeted with a smile and very helpful ladies The two ladies that take care of the breakfast whi… lisää

From check in to check out the experience was an A+++. When we arrived after check in carts were not available. The young lady at the front desk went looking and brought some back. I loved that we were greeted with a smile and very helpful ladies The two ladies that take care of the breakfast which by the way was awesome. Janice and Melinda made sure everyone was helped and went above and beyond to see we all had a what we wanted. Everything about our stay was top notch. I would stay at the hotel again: couldn't ask for any better service and people.

vähemmän

“”

I stayed here long-term for about 8 weeks. Overall, the service was pretty good by all staff employees at the front desk whether you needed an extra towel, comforter or pillow. During my stay I had a question about billing and state taxes, that the manager Ashlee was quick to respond to me after-ho… lisää

I stayed here long-term for about 8 weeks. Overall, the service was pretty good by all staff employees at the front desk whether you needed an extra towel, comforter or pillow. During my stay I had a question about billing and state taxes, that the manager Ashlee was quick to respond to me after-hours. I have stayed in Springhill Suites before and was fairly familiar with the room layout. The TV in the room was a little older but not a huge deal, and there was a mini-fridge and a microwave as well. Breakfast is your typical standard hotel breakfast, but I did appreciate that a few of the items do rotate so it's not stagnant every day. I am not sure if my length of stay played a part (although it shouldn't) but the room cleaning service was average at best. More than a few times I had to get toiletries from the front desk because they weren't restocked, and they could have done a better job vacuuming. They also do not empty the communal trash cans as frequently as you would expect. I looked at the same pizza box at the trash can by the ice machine every day for about 4 or 5 days before it got emptied.

vähemmän

“Clean room but rock hard bed.”

There are a few websites that advertise this hotel as having airport shuttles and venue shuttles. It does not. Always call to confirm before booking. Everyone was incredibly friendly and welcoming. The complimentary breakfast is very good and the two bottles of water upon check in is a nice touch… lisää

There are a few websites that advertise this hotel as having airport shuttles and venue shuttles. It does not. Always call to confirm before booking. Everyone was incredibly friendly and welcoming. The complimentary breakfast is very good and the two bottles of water upon check in is a nice touch. The room itself was very nice. Heater worked, room was spacious and clean. A separate water closet is a nice bonus for multiple guests. It did have some stained towels from previous guests makeup (ladies, use the wipes and not their towels). However, the bed is VERY firm and the pillows are flat, making it difficult to be comfortable. Otherwise a pleasant stay.

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