Best Western Troy Inn

“Good night stay”

Excellent location for overnight stop on trip to Kentucky from Florida. Staff very friendly and welcoming. Room and services great. Good Breakfast. Convenient location for restaurants.

“Early check in - Great assistance”

I had to make a quick one day trip to Troy, AL. My company allows for several hotels to choose from. I picked the Best Western as the price was a bit better than another hotel and it was only 1 mile from where I was meeting a client. On the day of my arrival in town I had a zoom call at noon tim… lisää

I had to make a quick one day trip to Troy, AL. My company allows for several hotels to choose from. I picked the Best Western as the price was a bit better than another hotel and it was only 1 mile from where I was meeting a client. On the day of my arrival in town I had a zoom call at noon time. I stopped by the hotel hoping to be able to take the call in the lobby or other quiet area. I met the front desk clerk, Ms. Mitzy. I told her what I wanted to do, but she said she could get me in a room early. She said it would be much more private than in the lobby. I was very appreciative. My room was on the 2nd floor, not far from the elevator. That was appreciated. Normally they give me the last room on the end of hall. The room was clean and cool. The A/C didn't cool the room quite like I prefer, but it was comfortable. The bed was comfortable and pillows were firm just how I like them. Bathroom was clean. The shower had a very good shower head and the water pressure was strong. Breakfast the next morning was very good. Good variety of food. Coffee was a bit stronger than I like (I like strong coffee). I did not see any fruit that morning. I usually like to grab a banana or apple to go. The waffles were tasty. The hotel is just minutes away from several restaurants. I would definitely stay here again. Again a special thank you to Mitzy at the front desk. Other staff personnel were friendly and courteous as well.

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“Not the "Best" Best Western I've stayed at!”

This stop was on a road trip so didn't have reservations. I know Best Western has a pretty good reputation so I chose the one in Troy, AL. The room seemed clean although the price was a little higher than I expected. When I was getting ready for bed, I noticed a couple of roaches. Later I notic… lisää

This stop was on a road trip so didn't have reservations. I know Best Western has a pretty good reputation so I chose the one in Troy, AL. The room seemed clean although the price was a little higher than I expected. When I was getting ready for bed, I noticed a couple of roaches. Later I noticed more roaches. In the morning I told the staff, manager I assume, about them and was met with a lackadaisical attitude when I told her I don't expect to pay $150 a night for a hotel room with roaches and I was disappointed with this stay at Best Western!

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