Hampton Inn & Suites Jacksonville-Airport

“Eight minutes to Jacksonville International Airport.”

We checked in on a Thursday afternoon. I wanted a hotel close to the airport because I had an early morning flight and a car rental to turn in. The front desk lady was very nice and had us checked in, in about 4 minutes. The room was excellent, clean, and everything worked properly in the room. U... lisää

We checked in on a Thursday afternoon. I wanted a hotel close to the airport because I had an early morning flight and a car rental to turn in. The front desk lady was very nice and had us checked in, in about 4 minutes. The room was excellent, clean, and everything worked properly in the room. Unfortunately I didn’t have time to check out their breakfast.

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“Great staff!!!”

All employees were kind and professional and absolutely make this hotel a place to come back to. Every front desk person we encountered was kind and helpful answering any questions we had. Our family fell in love with “mama” at breakfast. She made everyone feel special and important. She was a... lisää

All employees were kind and professional and absolutely make this hotel a place to come back to. Every front desk person we encountered was kind and helpful answering any questions we had. Our family fell in love with “mama” at breakfast. She made everyone feel special and important. She was a highlight of our trip. The gentleman cleaning the floors and elevators was kind and observant and noticed when my mom came in with me at one point and then when my younger brother and family got in he had remembered he had seen her with her daughter earlier. Again, just friendly and attentive. Kudos to Hampton Inn & Suites for your outstanding staff! The hotel is clean, but you can tell it’s a little bit older. There were signs of wear and tear in the room such as the vanity in the bathroom was chipped and there appears to be a water pressure issue because we had multiple rooms and all had the same issue (which was not a problem that we needed to have addressed during our stay because the water still worked). The toilets are horribly low it’s like sitting on the floor. Probably the worst aspect of staying here. Not recommended for anyone with mobility issues like myself. In fact we would tell each other, I have to go sit on the floor to indicate we would be in the restroom. I did research accessible rooms, but they stated they had “lowered toilets” oh my goodness! Lower? The toilets in this hotel are not ADA height. As with all hotels, the rooms are not soundproof and you can hear a lot of noises from attached rooms, the hall and from outside. Despite a few small complaints, we would stay here again when in the area.

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“stop & go”

Airport hotels all have the similar challenge of one night stays and it shows. This hotel is under-maintained separate from housekeeping. Left a "Fix it" list and certain it will be ignored. Sprayed room scent is over-whelming, left the door open to air. Typical Hampton Breakfast however the ... lisää

Airport hotels all have the similar challenge of one night stays and it shows. This hotel is under-maintained separate from housekeeping. Left a "Fix it" list and certain it will be ignored. Sprayed room scent is over-whelming, left the door open to air. Typical Hampton Breakfast however the woman working the area is meticulous in cleaning and outstanding in her welcome & service. As an airport hotel, one night, sure.

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