Fairfield Inn & Suites Phoenix Chandler Fashion Center

“Solid, Simple Stay in a Convenient Spot”

Stayed at the Fairfield Phoenix Chandler/Fashion Center over a holiday weekend. The room was clean and comfortable, and the staff was genuinely friendly. Plenty of parking, and being right off the highway makes it easy to get anywhere in the area. Just know this isn’t a “walk out and explore” kind… lisää

Stayed at the Fairfield Phoenix Chandler/Fashion Center over a holiday weekend. The room was clean and comfortable, and the staff was genuinely friendly. Plenty of parking, and being right off the highway makes it easy to get anywhere in the area. Just know this isn’t a “walk out and explore” kind of location, you’ll want a car for sure. Breakfast was the usual Fairfield setup, nothing special, and it gets busy when the sports teams roll through. Overall, nothing amazing, but a reliable place to stay if your plans take you elsewhere around Phoenix.

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“Pretty good”

All the staff we delt with were excellent. The breakfast was not great. The persons that managed it did a very good job. What they had to work with was not great. The coffee was vg. The room was a little loud being so close to the highway. Ear plugs or white noise would help. There's a water fill i… lisää

All the staff we delt with were excellent. The breakfast was not great. The persons that managed it did a very good job. What they had to work with was not great. The coffee was vg. The room was a little loud being so close to the highway. Ear plugs or white noise would help. There's a water fill in the exercises room.

vähemmän

“Mixed Experience Due to Preventable Issues”

The hotel has much going for it—the staff were consistently friendly and helpful, and the property was well-maintained and clean throughout our stay. However, several issues significantly impacted our experience. Most frustrating was the constant problem with our room keys. Despite having three ke… lisää

The hotel has much going for it—the staff were consistently friendly and helpful, and the property was well-maintained and clean throughout our stay. However, several issues significantly impacted our experience. Most frustrating was the constant problem with our room keys. Despite having three key cards and carefully keeping them away from phones and wallets, we had to return to the lobby four times over just two days to have them re-keyed due to demagnetization. This is a technology issue that most hotels resolved years ago, and the repeated trips were disruptive and time-consuming. Additional concerns included the front desk running out of complimentary water bottles, and on one occasion, the elevator had a strong urine odor (though this wasn’t an ongoing problem). The attentive staff and clean facilities deserve recognition, but the key card situation alone was enough to diminish what could have been a much better stay. Rating: 3/5 stars

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“Not the usual Marriott experience”

There was a sign that said the hotel was under renovation. We didn't see construction, but we noticed things that needed reno. The beside lamp in our room didn't work and the sink drained slowly. We told the front desk about those things so maintenance could fix them. The internet was very slow.… lisää

There was a sign that said the hotel was under renovation. We didn't see construction, but we noticed things that needed reno. The beside lamp in our room didn't work and the sink drained slowly. We told the front desk about those things so maintenance could fix them. The internet was very slow. Internet TV kept pausing. Websites were slow to load on our laptops. Breakfast was very good. The staff was helpful and friendly.

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