Hampton Inn - Suites Phoenix-Gilbert

“Wonderful stay!! ”

As soon as I walked in, I was greeted with a smile from Wes (front desk). I asked him if he was starting his shift. He responded that he was off in 10 minutes. When I only had 10 minutes left in my shifts, I dont believe that my smiles were so genuine! I came to surprise my son for his birthda… lisää

As soon as I walked in, I was greeted with a smile from Wes (front desk). I asked him if he was starting his shift. He responded that he was off in 10 minutes. When I only had 10 minutes left in my shifts, I dont believe that my smiles were so genuine! I came to surprise my son for his birthday as he is a student at ASU/MBA program on a scholarship. I requested a room away from the 202 and was given a room on the fourth floor. The room appears to be recently renovated with a modern design, beautifully done. There are two shades, with one being a blackout shade, which I so appreciated after a 9 hour drive! The bed is so comfortable! I will update my review later as I am going to sleep on this wonderful mattress now.

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“Stars At The Front Desk! 🌟 🌟🌟”

To start, I got a very warm welcome by Jeremy via text. Even though I hadn't made it to the hotel, I knew I would be in an inviting atmosphere. Upon arrival, I was met with an exceptional check-in by Ray and Wes at the front desk. These guys were very personable, endearing, and simply put, nice peo… lisää

To start, I got a very warm welcome by Jeremy via text. Even though I hadn't made it to the hotel, I knew I would be in an inviting atmosphere. Upon arrival, I was met with an exceptional check-in by Ray and Wes at the front desk. These guys were very personable, endearing, and simply put, nice people. My fiancée and I were very happy to start our stay. Although we don't leave until tomorrow, I was eager to place this review right away because of the service received. This goes to show that you don't need a big time, downtown 5 star hotel to be around great service. Thank you, guys! ❤️🎈❤️🎈❤️🎈

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“Clean and comfortable”

Easy check in, clean and comfortable room. Easy to get to.

“Room for Improvement”

We stayed here to visit family in Gilbert, and this location ended up being perfect. Easy access to the main roads and freeway without much of the noise. Overall it was a good experience, but there were one or two small problems. We chose a larger studio suite on the top floor, which was large and… lisää

We stayed here to visit family in Gilbert, and this location ended up being perfect. Easy access to the main roads and freeway without much of the noise. Overall it was a good experience, but there were one or two small problems. We chose a larger studio suite on the top floor, which was large and well-equipped. It even had a small balcony. The mattress was very comfortable, and we slept well. Getting to sleep at first wasn't so easy, though, due to a loud mechanical rumbling coming from the roof above our room. Presumably some kind of large air conditioner or something. Either way, the whole room rumbled and it was distracting. Otherwise, lovely. The staff was kind and helpful, providing a list of restaurants nearby. They had house-made cookies in the market (which were very yummy) and there's even a shuttle to take you places nearby. My big gripe about this stay was that we were very excited to use the jacuzzi as that's one of the reasons we booked the hotel. We found it to be in ill repair and green, hazy condition. I did report this, but never heard back so much as a 'sorry for the inconvenience.' That's why the four rather than five stars. I'll definitely give it another chance, with the hope that they've tended to the hot tub.

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