Sheraton Grand At Wild Horse Pass

“An unforgettable Chandler”

We were absolutely delighted with our stay at the Sheraton. The hotel is beautiful, and the kindness and professionalism of the entire staff truly made our experience special. I’m sure I may be unintentionally missing someone, because everyone was so attentive, but we would especially like to menti… lisää

We were absolutely delighted with our stay at the Sheraton. The hotel is beautiful, and the kindness and professionalism of the entire staff truly made our experience special. I’m sure I may be unintentionally missing someone, because everyone was so attentive, but we would especially like to mention Jacob on the last day of our stay at the buffet restaurant — the food was excellent and his service made it even better. We also want to thank Steven and Micah for their great attention, as well as a young lady who spoke Spanish very well and kindly helped my mother on several occasions. Without a doubt, the reception staff and the valet entrance team were also outstanding — always welcoming, helpful, and warm. The property itself is stunning, and we definitely feel we didn’t have enough time to explore it fully. That said, we are absolutely sure we will be back. Thank you to everyone for making our stay so memorable.

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“Very peaceful and top end staff and service”

Staff is amazing and service top end. Was busy,however it seemed very smooth visit. Bar staff took care of all our needs...Stephanie and Alex and Jessica made it seem very personal. Although weather was a bit off they still accommodating by firing up outside fireplace to enjoy the evening outside

“Relaxing Anniversary Stay!”

This place is in a gorgeous location, still close to other areas you may want to visit. We checked in, beautiful room, gorgeous view of the mountains and property (highly recommend getting a room with the view), food and drinks were good, and the service was amazing. There were some reviews abo… lisää

This place is in a gorgeous location, still close to other areas you may want to visit. We checked in, beautiful room, gorgeous view of the mountains and property (highly recommend getting a room with the view), food and drinks were good, and the service was amazing. There were some reviews about it being dated-while it’s an older hotel, it’s kept up well and they pay attention to detail throughout. Every single team member was attentive, pleasant, and kind. We needed our mini fridge looked at and maintenance was amazing and right there quickly! It turns out, it was just not plugged in ooopf! The team even helped with some last minute spa requests-and while I’m at it, THAT SPA WAS AMAZING!!!! Like, insane. Valerie and Tim and the rest of the entire team made it so special. We travel a ton in and out of the country, and this was maybe our first trip that I actually truly relaxed and recharged. Thank you to this team!

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“Would return”

The hotel was immaculately maintained, and even filled with some amazing scent (my youngest remarked that it smells like a Disney hotel!) The beds were comfy, rooms were clean. The staff was very friendly, but there did seem to be too few of them to accommodate the number of guests (ie at the po… lisää

The hotel was immaculately maintained, and even filled with some amazing scent (my youngest remarked that it smells like a Disney hotel!) The beds were comfy, rooms were clean. The staff was very friendly, but there did seem to be too few of them to accommodate the number of guests (ie at the pool, lobby bar, check in). Check in felt a bit rushed and we were not made aware of the wide variety of activities that I’m just now learning about by reading other reviews! Additionally, we had planned on paddle boarding as advertised on the website, but learned upon arrival that it’s not open - kids were super disappointed but luckily we pivoted to a sunrise horseback ride, which was amazing. If we come back I hope to do both! The food was honestly the only disappointing piece of the trip. My poolside tortilla salad, for example, had but a tiny sprinkling of toppings (beans, tortilla strips, avocado) and therefore was essentially lettuce completely drowned in some spicy vinaigrette. This definitely did not seem worth the nearly $20 price tag. My favorite small touch is the fact that, as soon as we took a seat at the pool, we were met with a pitcher of ice water and cups. Truly, all resorts should do this.

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