Towneplace Suites Tucson Williams Centre

“Okay stay”

Clean hotel, staff was okay. They were helpful, but it always felt like you were bothering them. It was a great location. Housekeeping never came by even though we were there for 4 nights.

“Good value and would stay here again”

We were in town for a meet at University of Arizona; stayed here for four nights. I would definitely stay here again. Room was good sized. Nice kitchen area in the suite. Hotel was well taken care of, clean and updated. Small but nice sitting area in front with a nice gas Weber grill for guest… lisää

We were in town for a meet at University of Arizona; stayed here for four nights. I would definitely stay here again. Room was good sized. Nice kitchen area in the suite. Hotel was well taken care of, clean and updated. Small but nice sitting area in front with a nice gas Weber grill for guests to use. Small pool area, but nice attached sitting area with fireplace (if needed! It was fairly cool during our trip). Breakfast was good with plenty of options. Pretty standard, in line with most Marriotts, but no complaints at all. Good location; easy trip down to campus. Lots of eating options nearby. So, overall not an absolute diamond, but definitely well taken care of and we would stay there again.

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“Ok Hotel”

We stayed at this hotel for one night and unfortunately had a disappointing experience. While the lobby area was clean, we did not find the same level of cleanliness in our room's toilet. As a Lifetime Elite member, I received complimentary high-speed internet and breakfast (though with limited opt… lisää

We stayed at this hotel for one night and unfortunately had a disappointing experience. While the lobby area was clean, we did not find the same level of cleanliness in our room's toilet. As a Lifetime Elite member, I received complimentary high-speed internet and breakfast (though with limited options), but several issues marred our stay. The surrounding area is decent and appears safe. However, I encountered a significant issue with the receptionist's attitude. As a top-tier Elite member, I usually receive room upgrades, even when booking with reward points. When I inquired about an upgrade, I was rudely informed that although rooms were available, an upgrade could not be provided. Additionally, we discovered that the toilet in our room was dirty and had not been cleaned properly. My child noticed this and brought it to our attention, which was quite unpleasant. Due to our exhaustion after an 8+ hour drive and having all our luggage unpacked, we did not have the energy to request a room change at 9:30 PM. We cleaned the toilet ourselves and informed the hotel upon our departure. In response, we were given a courtesy 2000 points, which felt like a Joke. Despite these issues, I would still recommend this hotel to other travelers passing through the area, as the overall facilities and location are satisfactory.

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