Home2 Suites By Hilton Hot Springs

“Clean. Great service. Friendly staff. Good breakfast. ”

Good location. Marina view. Very clean with great service and friendly staff. The free breakfast was good with a nice variety with glassware, plates and utensils. We enjoyed the coffee & and cookies being available at afternoon check-in. The room was clean. Nice clean shower and fully supplied. Als… lisää

Good location. Marina view. Very clean with great service and friendly staff. The free breakfast was good with a nice variety with glassware, plates and utensils. We enjoyed the coffee & and cookies being available at afternoon check-in. The room was clean. Nice clean shower and fully supplied. Also had very nice toiletries with no sulfates and parabens. Easy check-in and out.

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“Okay stay to happy customer”

The first two nights, we had some hot water problems (lukewarm to cold showers). However, the hotel lived up to its mission statement and I left a delighted customer. Specifically, Taylor was one of the most professional front desk agents I have dealt with in a long time. The other agents were ple… lisää

The first two nights, we had some hot water problems (lukewarm to cold showers). However, the hotel lived up to its mission statement and I left a delighted customer. Specifically, Taylor was one of the most professional front desk agents I have dealt with in a long time. The other agents were pleasant as well. Thank you, Tayor for making everything right.

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“A good place to stay in Hot Springs if you want to be able to retreat from the busy downtown area.”

Overall the hotel was excellent - good location, we had a lovely view of the lake from our window. We had a suite and loved the extra amenities. The bed was comfortable and the room clean. Front desk staff were friendly and helpful with any queries. Negatives: 1. Walls are thin - we could hear t… lisää

Overall the hotel was excellent - good location, we had a lovely view of the lake from our window. We had a suite and loved the extra amenities. The bed was comfortable and the room clean. Front desk staff were friendly and helpful with any queries. Negatives: 1. Walls are thin - we could hear the TV in the room next door, which that guest seemed to turn on around 9-10 pm. 2. Fitness center - it seemed odd to have the laundry room within the fitness center and I felt uncomfortable working out while a guest was lounging in the chair there, talking on his phone, while waiting for his laundry to finish. It also impacted the floor space available for doing weights and floor-based exercises (that floor-space was right by the chairs guests use to sit outside the laundry room). It was also noisy to have the washer and dryer operating while working out - not to mention the additional humidity they created. 3. Breakfast was good - the food was well-presented BUT supplies dwindled rapidly once guests arrived for their breakfast. 4. Smoking area - unless you were using the main entrance, you have to walk past the smokers sitting right next to the access doors to the building. This is an unpleasant experience and not a good look in my opinion. It was especially evident when you are trying to watch the sunset from the west end of the building.

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