Quality Inn Siloam Springs West

“Beware the extra fees and the noise!”

Hotel was noisy and getting old. Ice machines not working. Issues with the washer and dryer as well. But look out for extra fees tacked onto your bill! They charge you a $2.50 credit card surcharge - which was not mentioned when I made the reservation (and a credit card was required to reserv… lisää

Hotel was noisy and getting old. Ice machines not working. Issues with the washer and dryer as well. But look out for extra fees tacked onto your bill! They charge you a $2.50 credit card surcharge - which was not mentioned when I made the reservation (and a credit card was required to reserve). It was not mentioned when I checked in and paid with my credit card. it was just there on my bill when I checked out. Then there was a $1.96 Resort fee! Seriously? For what? Finally there was a line item marked 'H.' The desk clerk first said that it was a tip for housekeeping and then back up and said it was a housekeeping fee, I have never heard of this before. All in all, this was not a good stay. It was expensive for what and where it was.

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“Better to go on down the street.”

Not the best place to stay. Room was a little musty, putty was chipped and falling away from around the door, balcony needed to be repainted, ice machine area was filthy, ALL sidewalks could us a good power washing. It looks like someone just needs to show a little pride in the place. I stayed ther… lisää

Not the best place to stay. Room was a little musty, putty was chipped and falling away from around the door, balcony needed to be repainted, ice machine area was filthy, ALL sidewalks could us a good power washing. It looks like someone just needs to show a little pride in the place. I stayed there a few years ago and it was really nice. It's just gone downhill a lot.

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“Customer service was good but the non-smoking room smelled like smoke”

When we checked in the clerk noticed that we had booked a smoking room and offered to move us to a non-smoking room. Our room did have a non-smoking sign on the door but the room smelled like cigarette smoke anyway. And the white curtains had brown stains on them. The bedding and towels were clean,… lisää

When we checked in the clerk noticed that we had booked a smoking room and offered to move us to a non-smoking room. Our room did have a non-smoking sign on the door but the room smelled like cigarette smoke anyway. And the white curtains had brown stains on them. The bedding and towels were clean, but the smoke smell made the overall stay unpleasant.

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“Bare Bones Accommodations ”

We stayed for 3 nights. The beds were comfortable. It took 3 tries before we were able to settle into a room. The 1st room had issues with the door. The 2nd room had issues with the A/C. The 3rd room worked out but on our 3rd night there, we had to have the keys reprogrammed. The “breakfast” shoul… lisää

We stayed for 3 nights. The beds were comfortable. It took 3 tries before we were able to settle into a room. The 1st room had issues with the door. The 2nd room had issues with the A/C. The 3rd room worked out but on our 3rd night there, we had to have the keys reprogrammed. The “breakfast” should not be listed as an amenity.

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