Comfort Suites North

“Perfect first stay”

Absolutely no complaints! The hotel is small, very clean and except for Saturday night, was quiet. We were in room 315. Beds are as good as mine at home, linens nice and the pillows comfortable. Something some hotels have not put back since COViD is housekeeping. This hotel cleans and provides fr... lisää

Absolutely no complaints! The hotel is small, very clean and except for Saturday night, was quiet. We were in room 315. Beds are as good as mine at home, linens nice and the pillows comfortable. Something some hotels have not put back since COViD is housekeeping. This hotel cleans and provides fresh towels EVERY day. You don’t have to request it. We stayed for 3 nights while visiting my son. Breakfast was great. Eggs, sausage, cereal, waffle maker, toast, bagels, biscuits and gravy, yogurt, and bananas. Three kinds of juice and really good coffee. The buffet is set up so that everything is not in one long line. This really helps it not be congested too. The rooms are a good size and have a desk, chair and sofa/ sitting area. And of course, a fridge. I did use the hot tub. 7-11 is across the parking lot on one side. And Cheddars is on the other side right out the front door. We did not have a car most of the time, so it was nice to have things within walking distance.

vähemmän

“Going Above and Beyond!!!”

Something happened this morning at the continental breakfast at the hotel that I feel I need give props to a very beautifully sweet, friendly, caring and extremely helpful young lady that works at the front desk at the hotel!! I’m talking about a young lady named Tekeia:) A little boy whose mom h... lisää

Something happened this morning at the continental breakfast at the hotel that I feel I need give props to a very beautifully sweet, friendly, caring and extremely helpful young lady that works at the front desk at the hotel!! I’m talking about a young lady named Tekeia:) A little boy whose mom has Covid was sent to breakfast to get food for mom and siblings! Tekeia met him with a mask and made sure he put it on. Asked him all what he wanted. She made him waffles as well as plated other stuff for him and his family, so he didn’t have to touch everything like he wanted to:) She put herself and her health at risk by doing what she did, and I commend her for going above and beyond her duties and I think she’s pretty awesome…oh and I made a new friend as well;) So if you see her or happen to meet her just say Hello and KUDOS!!

vähemmän

“World Class Service”

Our stay was excellent, the room was clean and the staff was very friendly. Shoutout to Tekeia for always taking care of our family's needs when we're in town for business. She has the best customer service hands down, always makes you want to return there. Thank you so much for everything!

“Terrible Stay July 2023”

I don't know if there was a change in management from my last stay in April 2022 til now July 2023 The customer service or Guest service was terrible, no smiles, no hello, no welcome to The comfort suites Pflugerville no nothing not one day i was there maybe Jennifer once other than that this s... lisää

I don't know if there was a change in management from my last stay in April 2022 til now July 2023 The customer service or Guest service was terrible, no smiles, no hello, no welcome to The comfort suites Pflugerville no nothing not one day i was there maybe Jennifer once other than that this stay was very average from time i got checked in til time i checked out, both times employee had someone standing on side of desk, i didn't feel welcomed at all only thing that was decent was Maria the housekeeper she did an exceptional job cleaning my room each day. Being a Platinum Member i was really disappointed this stay might be time to look for another choice hotel to stay at when it comes to my trip to The Great State of Texas!!!!

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