Hampton Inn & Suites Boerne

“Angela is a wonderful problem solver”

Angela, at the front desk was fabulous when we checked in on July 8. Upon checking in we learned that our telephone reservations were fraudulent. Angela helped us discover the fraud and helped verify with our credit card company. She also found a comparable room for us. She was professional and … lisää

Angela, at the front desk was fabulous when we checked in on July 8. Upon checking in we learned that our telephone reservations were fraudulent. Angela helped us discover the fraud and helped verify with our credit card company. She also found a comparable room for us. She was professional and empathetic. Angela was wonderful!

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“Quiet place”

Didn’t get to stay due to memory problems nice hotel

“Traveling to Boerne.”

Loved the room. Had desk area and sitting area and kitchenette. Tatnes in the breakfast area kept it clean and had a great attitude.

“Housekeeping Not Great”

We stayed here for a long weekend with our two teen sons. We were told upon check-in that l housekeeping service was every other day, no problem. So the second day we got back mid-afternoon and were pleased to see the beds made and trash taken out. BUT when my son went to take a shower there were … lisää

We stayed here for a long weekend with our two teen sons. We were told upon check-in that l housekeeping service was every other day, no problem. So the second day we got back mid-afternoon and were pleased to see the beds made and trash taken out. BUT when my son went to take a shower there were no towels except the floor mat and the black make-up towel. I ran down to the front desk to get a set of towels and she was very nice and brought them up for us. With 4 people in the room, they also didn't leave an extra roll of toilet paper, so we had to call the front desk again when it ran out. The pool and hot tub were awesome, especially the cool water features. There were just a few pool towels that were quickly gone. After the pool the first one to shower in our room discovered the attached shower gel bottle in the shower had not been checked and was empty. It's like somebody got interrupted cleaning our room and never went back to finish. The breakfast was good and fresh. Everything was kept stocked and good temps. I got a hot cup of coffee with liquid French Vanilla creamer from the lobby and it was delicious. Overall I have to give this place 3 stars becaWe stayed here for a long weekend with our two teen sons. We were told upon check-in that l housekeeping service was every other day, no problem. So the second day we got back mid-afternoon and were pleased to see the beds made and trash taken out. BUT when my son went to take a shower there were no towels except the floor mat and the black make-up towel. I ran down to the front desk to get a set of towels and she was very nice and brought them up for us. With 4 people in the room, they also didn't leave an extra roll of toilet paper, so we had to call the front desk again when it ran out. The pool and hot tub were awesome, especially the cool water features. There were just a few pool towels that were quickly gone. After the pool the first one to shower in our room discovered the attached shower gel bottle in the shower had not been checked and was empty. It's like somebody got interrupted cleaning our room and never went back to finish. The breakfast was good and fresh. Everything was kept stocked and good temps. I got a hot cup of coffee with liquid French Vanilla creamer from the lobby and it was delicious. Overall I have to give this place 3 stars because the housekeeping service for both our room and the pool just wasn't up to Hampton standards in my opinion.

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