The Grove

“Location was fantastic in the view amazing”

Check-in starting at the valet was so smooth and Sean I believe the concierge was immediately helpful grabbing a cart for our luggage and gangs to the counter. He told us a little bit about the restaurant hours ,the spa hours ,and even helped with our luggage upstairs, which was a bonus since we re… lisää

Check-in starting at the valet was so smooth and Sean I believe the concierge was immediately helpful grabbing a cart for our luggage and gangs to the counter. He told us a little bit about the restaurant hours ,the spa hours ,and even helped with our luggage upstairs, which was a bonus since we retired and weary. Funny for me to write about a hair dryer, but it was just like mine at home, which all the other hotels I’ve ever been to are those cheap lightweight barely working hairdryers. I would stay here again. It was very comfortable.

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“People Make the Difference!”

Yes, the hotel is absolutely beautiful, but like most things in life, it's what's on the inside that truly counts. From the moment I arrived and was greeted by the valet team, I knew I was in for a great experience. They were professional, welcoming, incredibly kind and handsome for sure. Not only… lisää

Yes, the hotel is absolutely beautiful, but like most things in life, it's what's on the inside that truly counts. From the moment I arrived and was greeted by the valet team, I knew I was in for a great experience. They were professional, welcoming, incredibly kind and handsome for sure. Not only did they help with my luggage, but they also went above and beyond by assisting with work materials that needed to be delivered to the arena. That level of service made a lasting first impression. The room was beautiful, clean, and comfortable. The complimentary fitness center was an unexpected bonus, and having access to both a steam room and hot tub was the perfect way to relax after a long day of work. The bars and restaurants were also fantastic, with great food and a wonderful atmosphere. As impressive as all of those amenities were, they still don't compare to Sean. I honestly don't know if I've ever met someone so genuinely passionate about customer service. He was attentive, enthusiastic, and consistently went far above and beyond what anyone would expect from a manager. His commitment to making every guest feel valued is remarkable, and he is the biggest reason I will continue choosing this hotel whenever I'm in the area. So yes, this is a beautiful hotel—but it's the people who work here that truly make it exceptional. They are the reason guests keep coming back, and they are what set this hotel apart from the rest.

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“A Fabulous Experience with Grove Hotel”

My wife and I went to Boise for the first time just to see the city. We chose the Grove Hotel as it was centrally located and had an adjoining spa/fitness center. We had a wonderful room on the 13th floor with excellent views of the city. Our room was a suite with 2 separate rooms and it turned … lisää

My wife and I went to Boise for the first time just to see the city. We chose the Grove Hotel as it was centrally located and had an adjoining spa/fitness center. We had a wonderful room on the 13th floor with excellent views of the city. Our room was a suite with 2 separate rooms and it turned out perfect. We ate at the Trillium restaurant on the premises. We ended up eating all our breakfasts there (we were there a week) because the food was so good, coffee was great, it was convenient and the service 5 star. Why go anywhere else? We also ate 2 dinners in the restaurant. The food is well prepared and extremely good and we very much enjoyed our dinners. In addition, the service was excellent with everyone so helpful and nice. We highly recommend eating there. Our room came very clean and we opted for no maid service and handled things ourselves as we are not messy people and got help with towels or dumping trash anytime we needed. The service and friendliness of the hotel staff, led by the manager we interacted with, Sean, was, once again (this gets boring, huh?) excellent. The front desk is always patient and helpful. The shuttle from and to the airport was perfect. We can't say enough about the service and friendliness of the people working in the hotel. It is clearly 5 star. I have been in rated 5 star hotels in this country and in Europe and none exceed the service we received here. Just a side note, we found the people in Boise to be very friendly and helpful, more than most other places we have been. This is far too long. When we come back to Boise we will stay here again. We did have a great massage in the spa but we really didn't use the pool or fitness center because we walked the town and then got lazy. Grove Hotel is very highly recommended.

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“Love the Grove!”

Love the Grove!! Best location, gym, friendly staff…Jeremy shuttle driver was great!