Springhill Suites By Marriott Charlotte Univ. Research Park

“Quiet Rooms and Comfy Beds”

Rooms are really good. Skip breakfast if you have that option. Neat and clean. Great location near our friends. Can’t always expect comfortable sofas in hotel rooms, One side of bed has no outlets which is odd given this is a fairly new property. Like most places, communication among staff is n... lisää

Rooms are really good. Skip breakfast if you have that option. Neat and clean. Great location near our friends. Can’t always expect comfortable sofas in hotel rooms, One side of bed has no outlets which is odd given this is a fairly new property. Like most places, communication among staff is not always consistent. Housekeeping requests not passed on from front desk or no follow through….involved asking two or three tries. Would stay there again.

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“Let them finish the remodel before you bother to stay with them.”

This hotel is due for a remodel and Marriott knows it, because one is getting done while it’s open. Nothing like looking at crushed bathtubs sitting to the side of the building for beautiful views. The tub in my room would not drain and had water standing in it from prior use (it was not standing... lisää

This hotel is due for a remodel and Marriott knows it, because one is getting done while it’s open. Nothing like looking at crushed bathtubs sitting to the side of the building for beautiful views. The tub in my room would not drain and had water standing in it from prior use (it was not standing when I checked in, but noticed it after our first use). While the beds were comfortable, the room’s overall cleanliness left much to be desired…there was hair in various spots and there was garbage around the beds. Breakfast looked sad compared to other similarly priced hotels. There always seemed to be people loitering outside as well, which seemed sketchy.

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