DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont

“Chicago”

Holiday trip to explore and visit friends. Enjoy fine restaurants and do day trips. We were lucky to visit Galena which was fantastic Hotel is located in an area close to airport restaurants and shopping. We felt very safe here.

“Update sorely needed”

Been coming to this property for the past 9 years, and seems that nothing has been changed - well, they updated the gift store, which now sells coffee. And the computers in the business center work better. Room were just as before...with the odd cupboard along the wall with the work desk. Li... lisää

Been coming to this property for the past 9 years, and seems that nothing has been changed - well, they updated the gift store, which now sells coffee. And the computers in the business center work better. Room were just as before...with the odd cupboard along the wall with the work desk. Lighting just as dim, coffee maker in room with a couple of coffee bean & tea leaf pods. And in joining the ranks of other hotels going cheap, the radio clock is no longer available. Thus, one has to call the front desk, go through the phone tree, in order to find out the time - yes, not everyone has a smart phone or watch or understand the constantly changing times that spring forward or fall back. The equipment in the fitness room were fixed/updated. but many of the barbells show signs of rust. And in the continuing interest of going cheap, the water dispenser has been removed. The front desk claims that they will provide a bottle if one works out. Otherwise, you'll have to buy the designer water from their pantry. The small room will also be crowded if more than 4 people are in it. Breakfast buffet nothing to shout about. The best was the egg station, - at least one can order eggs to one's preference.

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“Comfortable and clean - Needs updating”

Like many Hilton properties this one needs to be updated. The hotel is fine, just outdated with the décor. I am a lifetime diamond member with Hilton so I have stayed in a few Hilton properties. Two issues with my room was that the shower head would not stay in place and had to be supported with... lisää

Like many Hilton properties this one needs to be updated. The hotel is fine, just outdated with the décor. I am a lifetime diamond member with Hilton so I have stayed in a few Hilton properties. Two issues with my room was that the shower head would not stay in place and had to be supported with a washcloth. You would think after 3 days it would have been fixed, but it was not. Also, the wallpaper in the bathroom is peeling away from the wall. The chair at the desk had rips in the material. I tried to use the digital key, but it was not working for some reason. When I went to the front desk I had to ask for the famous Doubletree cookie. Ordinally the front desk offers one without asking. Beware that the parking lot is city owned and each time you exit it is $15. If you are there over night it's $15. If you park for 20 minutes it's $15. Overall the hotel is comfortable, safe and quite. It just needs to be refreshed.

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