Embassy Suites By Hilton Boulder

“5/5 stay for us, perfect stay!”

Wonderful stay! Ryan at check in was so kind and informative and Audrey went above and beyond to make sure my family had an amazing experience. The kids enjoyed the pool & we all loved the breakfast. 5/5 stay for us.

“Great place to stay”

Entire staff is amazing special thanks to Ryan who made are days great everyday They have very good breakfast Thank you very much

“Good place for families in Boulder area.”

We are a family of four with 2 teens. We stayed in a 2 queen, 2 room suite. The room itself was a good size for us. The pullout was clean, but we had to ask for linens to make it up. The bathroom has a door from both the sitting room and the main bedroom which was convenient, but also required so… lisää

We are a family of four with 2 teens. We stayed in a 2 queen, 2 room suite. The room itself was a good size for us. The pullout was clean, but we had to ask for linens to make it up. The bathroom has a door from both the sitting room and the main bedroom which was convenient, but also required some reminders about knocking first. Heating/Cooling was easy to manage. The bed and bath linens were clean and the surfaces were clean, but the walls, couch, lamps, etc were showing age and wear with some stains that put me off but ultimately we felt that the room and items we were sleeping on were clean. Parking on site was easy, and they charge for parking but (at least when we were there), it seemed to operate on the honor system. Staff was helpful in letting us know when our room was ready. The lobby and dining area were very nice and comfortable - stylish and updated. There is a fireplace in the bar / eating area that made it nice and cozy to sit. Morning breakfast was standard, and we all liked it. The staff on site during breakfast was welcoming and friendly. One nice touch was the rooms and common areas seem to feature local art and artists.

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“Indifferent check-in experience tainted our entire stay - hotel was good - check in manager not”

I am an Embassy Suites fan and a long time Hilton Honors member. I sought out a Hilton property for this reason and was pleased to find an ES. However, the check in process was a let-down and it tainted the rest of our stay. We came in later - 11pm or so - on a snowy night, walked in and were total… lisää

I am an Embassy Suites fan and a long time Hilton Honors member. I sought out a Hilton property for this reason and was pleased to find an ES. However, the check in process was a let-down and it tainted the rest of our stay. We came in later - 11pm or so - on a snowy night, walked in and were totally ignored by both individuals at the standing kiosks deals. Long enough that I actually said Good Evening to them so they helped me. Which the one, clearly the trainee did. She was uncertain but pleasant, and again, clearly taking her cues from the other gentleman, presumably the night manager. He never even glanced up at us. Honestly everything was just fine - Embassy Suites hotels are generally clean and comfortable, and it was. The breakfast, also as usual, was very good. Parking was $24 which we thought excessive since we were staying the night there - and I never saw that listed although in fairness I could have missed it. So all being said, there was nothing wrong with the hotel, but the customer service upon check-in affected all three of us negatively, and frankly, we will go to the Marriott nearby next time as we really like the area.

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