Colorado Springs Marriott

“Nice views, poor coffee”

The hotel is in a nice location on a hill. Downtown is easy to reach by car. Big outdoor parking area. There is no bellboy service. The views are very nice from both sides of the hotel. This is one of the strongest points. The pool is small but comfortable. The steps are easy to use, and it is enou… lisää

The hotel is in a nice location on a hill. Downtown is easy to reach by car. Big outdoor parking area. There is no bellboy service. The views are very nice from both sides of the hotel. This is one of the strongest points. The pool is small but comfortable. The steps are easy to use, and it is enough for a short swim. The floor is not slippery. The fitness room is good, clean, and has everything you need for basic training. Good coffee is available only at the bar/Starbucks. However, the amount of coffee is not consistent. The young woman at the counter always serves the smallest amount for the same price, which feels odd. The lounge is disappointing. The food has an unpleasant smell. The coffee is bad quality. Still, it is useful to have water and soft drinks available from morning until late evening. Breakfast is acceptable, but not at the level expected from a Marriott hotel. The breakfast does not include espresso coffee , and you must buy it extra from Starbucks. This is below expectations. The quality of the regular coffee is not acceptable. The small shop is just fine. The relaxation lobby is very good and comfortable. The room has a nice design and is comfortable. The TV is relatively big, flat screen. The walk‑in shower is spacious. There are several weak points: The ceiling in the room is low. Cleaning is irregular and not very good. The hotel says intensive room cleaning every 3 days. The acoustics are poor — you hear the next room and doors in the hallway closing. There is no magnifying mirror, no shower caps. The soap / shampoo containers are inconvenient to use. The front desk staff is excellent, very friendly, polite, and helpful. This is a big positive for the hotel. The men and the middle-aged woman at the bar are also very friendly.

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