Hotel Clio, A Luxury Collection Hotel, Denver Cherry Creek

“Lovely weekend in Cherry Creek”

Great location. Rooms are well maintained. Enjoyed the lobby with inside and outside seating. It was a busy weekend, and there was a dog crying on our floor for quite sometime and I had to alert the desk. Surprised that housekeeping or security did not act sooner. Breakfast and lunch at Toro wa… lisää

Great location. Rooms are well maintained. Enjoyed the lobby with inside and outside seating. It was a busy weekend, and there was a dog crying on our floor for quite sometime and I had to alert the desk. Surprised that housekeeping or security did not act sooner. Breakfast and lunch at Toro was excellent!

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“Weak Marriott Bonvoy Benefits”

This hotel only has 6 suites out of 200 rooms so for people who value suite upgrades it would normally not be a great fit; luxury hotels in Marriott chain normally have far more suites.  Consequently I did not expect a suite but I was surprised they did not even upgrade +1 to a mountain view room; … lisää

This hotel only has 6 suites out of 200 rooms so for people who value suite upgrades it would normally not be a great fit; luxury hotels in Marriott chain normally have far more suites.  Consequently I did not expect a suite but I was surprised they did not even upgrade +1 to a mountain view room; we had a view of a construction site, which is not very impressive for Bonvoy Ambassador Elite.  At least the room looked good and recently renovated, although a bit boring in style. When the upgrade is poor then one thing that remains to wow us in terms of elite benefits can be breakfast.  The menu was nice and the food was tasty but there was a limit of 40 USD as the Platinum (and higher) benefit - for a couple this limit is even more aggressive than the low-ball 50 USD that Hilton luxury hotels give in the U.S. for Diamond guests. I am not aware that Marriott chain hotels are supposed to have any limit, let alone such a low limit. One concept that stood out at this hotel was the "butlery" available on each floor to refill water and also a bowl of snacks for guests to pick. Overall I felt lukewarm about this hotel. I was not impressed enough to return but there was nothing glaringly bad either.

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“Construction and room assignment issues”

Construction blocks the mountain view and adds chaos and noise at entry. Beautiful lobby, nice rooms. Top notch professionalism from staff from valet to front desk to servers. However, we were not informed at reservation of construction immediately across the street and on cross street. Mountain vi… lisää

Construction blocks the mountain view and adds chaos and noise at entry. Beautiful lobby, nice rooms. Top notch professionalism from staff from valet to front desk to servers. However, we were not informed at reservation of construction immediately across the street and on cross street. Mountain view rooms will be blocked by view of the construction which is active during business hours, M-F. Room request lead to 4+ hour delay of room key. Still waiting actually. Lobby is hoping as of 4pm, Friday. Staff is great, rooms are as expected with proper high-end materials. Room assignment is poor. Not informing guests of construction and impacts is a no-no.

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“Buyer Beware.”

People were nice, but prices are misleading. We booked through website at one price and then when we checked in they raised the rate because they said their occupancy was higher! Need to honor original rates offered online. I had a stay booked for two weeks later, but I cancelled and went with a … lisää

People were nice, but prices are misleading. We booked through website at one price and then when we checked in they raised the rate because they said their occupancy was higher! Need to honor original rates offered online. I had a stay booked for two weeks later, but I cancelled and went with a Hilton branded hotel

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