Residence Inn By Marriott Glenwood Springs

“Not great”

This Residence Inn needs many improvements. The first thing is that they charge $15.00 per night for parking. Two of three of the nights there were no parking spots anywhere. We had to park the car at the Courtyard across from the Residence. When I asked for a credit for the parking the hotel refus… lisää

This Residence Inn needs many improvements. The first thing is that they charge $15.00 per night for parking. Two of three of the nights there were no parking spots anywhere. We had to park the car at the Courtyard across from the Residence. When I asked for a credit for the parking the hotel refused. Also on the first morning they had no eggs for the breakfast and they ran out of oatmeal. When we asked them to fill the oatmeal they added hot water to the tiny bit of oatmeal left on the bottom. When we asked about the eggs they said they did not have any. The pullout sofa bed in the room was horrible, all coils and no padding at all. My son had to sleep directly on the sofa which was also very uncomfortable and you could tell many had slept on it because it was very worn. They provide sheets for the pullout, one pillow and one thin blanket. Overall I would not recommend this hotel. Marriott could do better!

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“Beware of Deceptive Parking Practice”

There are definitely some positives to highlight about this hotel. The rooms are spacious, clean, and well-maintained—easily one of the better aspects of my stay. I also appreciated the fire pit area, which was a relaxing touch and a nice place to unwind in the evening. However, despite these high… lisää

There are definitely some positives to highlight about this hotel. The rooms are spacious, clean, and well-maintained—easily one of the better aspects of my stay. I also appreciated the fire pit area, which was a relaxing touch and a nice place to unwind in the evening. However, despite these highlights, I will not be returning for a couple of reasons. First, the breakfast area showed a lack of attention and care. The flimsy paper plates, dirty counters, and empty coffee pots made for a disappointing experience that didn’t match the quality of the rooms. But most importantly, I was surprised—and frankly frustrated—to discover a $15 parking fee added at checkout. There was no mention of this charge during check-in, in the app when I booked, or in the confirmation email I received. That email clearly stated a price that included all fees. This isn’t a downtown hotel or a high-demand area where parking is scarce. It’s a standard surface lot next to a strip mall in a remote location. Realistically, nearly 100% of guests are driving, so adding a surprise fee feels like a deceptive upcharge. After seeing multiple other reviews mention this exact issue, I’m disappointed that it continues. If management insists on this fee, it should be made very clear before booking—not tacked on after the fact. Better yet, simply include it in the nightly rate and be transparent about the cost. I’m writing in the hope that something actually changes. Until then, I’ll be booking elsewhere.

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“It was okay”

We stay here occasionally because we need two rooms. The rooms are generally quite nice, bedding comfortable and nice having two bathrooms. But it seems it needs a bit of a refresh. The bathroom, and bedroom door would not stay open, nor would the bathroom door completely close. The shower head wa… lisää

We stay here occasionally because we need two rooms. The rooms are generally quite nice, bedding comfortable and nice having two bathrooms. But it seems it needs a bit of a refresh. The bathroom, and bedroom door would not stay open, nor would the bathroom door completely close. The shower head was pretty awful. I don’t get the pillows with the big chunks of foam. It feels like big chunks of foam. One shade didn’t work. We were most disappointed with the breakfast. Commercially wrapped burritos or quiche on a steam table, watery oatmeal, watery eggs, tea water that tasted like coffee. The multigrain bread, an orange and Cheerios were fine. I guess I was hoping for something a little more elevated for a Residence Inn and $300/night. The front desk staff was very nice.

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