Hilton Columbus Polaris

“Solid, not spectacular”

My family and I stayed 3 nights over the Thanksgiving holiday. We were kindly given an upgrade and enjoyed a bit more space in the room. It was clean and in good condition. My only complaint is that we always had to ask for hotel information (room cleaning, Executive Lounge, no food/beverage cred... lisää

My family and I stayed 3 nights over the Thanksgiving holiday. We were kindly given an upgrade and enjoyed a bit more space in the room. It was clean and in good condition. My only complaint is that we always had to ask for hotel information (room cleaning, Executive Lounge, no food/beverage credit) at the front desk, as it was not described for us when we checked-in. (I utilized the digital check-in but stopped by the front desk anyway upon arrival.) Later, we had to request physical keys as our digital key wouldn't always work. With one exception, the employees were very pleasant and helpful when we asked our questions. I simply wish we didn't need to visit the front desk so much.

vähemmän

“Great location”

Great stay. The pillows were annoying since I kept sinking into them. Good location. Definitely would stay here again. Breakfast was ok. Unfortunately cheese on the eggs. Lactose intolerant here. Had boiled eggs or cereal instead. Staff seemed friendly

“Third Stay”

Our first two stays at the Hilton were great, but our third stay was not quite as good. We are Honors Diamond members but this time we were staying on a prepaid plan through another org. Hilton gave us a room on a lower floor on the opposite of the building from where they gave us a room when s... lisää

Our first two stays at the Hilton were great, but our third stay was not quite as good. We are Honors Diamond members but this time we were staying on a prepaid plan through another org. Hilton gave us a room on a lower floor on the opposite of the building from where they gave us a room when staying as Diamond members. Prior rooms were great. This time our room needed some renovation, with rotting molding in the bathroom.

vähemmän

“Polaris area visit”

Very busy on the weekends. Various groups in the lobby and bar area. The pool area was also very crowded. Service at the bar was excellent. Coffee in the market area was cold in the morning. Elevators were fast. Overall a clean hotel.