Doubletree By Hilton Hartford Downtown

“Rooms are what you expect, but check the restaurant vibe before ordering.”

The room was what you want from a Doubletree, clean, comfortable bed, etc., the shower was okay, a tad tricky, had to ensure the shower head was turned away as you kind of had to get in to turn it on, then hope it wasn't freezing. The restaurant on-site, "The Herb & Kitchen," oh my, where to begi… lisää

The room was what you want from a Doubletree, clean, comfortable bed, etc., the shower was okay, a tad tricky, had to ensure the shower head was turned away as you kind of had to get in to turn it on, then hope it wasn't freezing. The restaurant on-site, "The Herb & Kitchen," oh my, where to begin. Getting a credit, we stopped for drinks. We asked for a drinks menu. The older woman on duty, who immediately stated she had thirty years of experience, seemed confused. So she replied, "We don't have everything. We haven't gotten everything due to tariffs." So after some back and forth, I looked at the bar, ordered a Glenmorangie and Basil Hayden, both neat. Her response, "what is that". I then had to show her where they were; she said she had never heard of them. When she brought the drinks, I'm pretty sure the one glass had not been washed; it was sticky, visibly dirty, and had something floating in it. I rejected it off-hand, pointing out the issues. She didn't seem the least troubled by that. Honestly, I'm not sure she was well. I stayed at the bar to watch her pour another drink, just to ensure she didn't just pour it into another glass. She brought me a new pour. All was well. The next morning, we stopped at the coffee shop in the same area. Their espresso machine was broken, but they could serve plain coffee at least. The gentleman on duty was very friendly. I heard a lot of conversations about what they could not do or offer. Very strange.

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“Downtown Hartford Hotel.”

We came to Hartford via rail for my daughter-in law’s wedding. The Doubletree was very convenient and accessible to the venue at a reasonable cost. The Herb N Kitchen morning breakfast was well prepared and served solely by Judith, who was friendly and accommodating to our food requests and tour i… lisää

We came to Hartford via rail for my daughter-in law’s wedding. The Doubletree was very convenient and accessible to the venue at a reasonable cost. The Herb N Kitchen morning breakfast was well prepared and served solely by Judith, who was friendly and accommodating to our food requests and tour info on the city. Unfortunately, the restaurant remained completely vacant most of the time we visited and a limited menu. Regarding our room on the 11th floor, it was very clean and comfortable ,yet the shower had low pressure,. Should we ever return to Hartford ,this Doubletree will be our choice.

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“Great location!”

Great location, clean, modern, safe. Not super luxurious but hotels are very hit or miss in Hartford. This one is better than most of the others downtown under $400/night.

“Could use some TLC”

Hotel was ok. Had a weird layout as it is connects to apartment buildings parking was annoying - you had to bring your ticket to be validated. Room was ok. Temperature wasn’t great. A little run down