Homewood Suites By Hilton Hartford Manchester

“This hotel has everything you need, on the bigger side.”

No complaints about the building proper but just a few things that could be improved. Although the building is bigger than other hotels of this level, the breakfast area was pretty much a disaster on a busy Sunday morning. The dining area is much too small, many people were taking food back to the … lisää

No complaints about the building proper but just a few things that could be improved. Although the building is bigger than other hotels of this level, the breakfast area was pretty much a disaster on a busy Sunday morning. The dining area is much too small, many people were taking food back to the room. Instead of having a long counter with things spread out and accessable, everything is crowded in a small room with an island. The employees could not keep up with clean dishes or replenishing food. They even ran out of coffee for awhile. The room was spacious with a full kitchenette, I probably would have been better off bringing breakfast items with me. Bedding was excellent, I got some sleep and don't usually in a strange bed.

vähemmän

“Fair”

Only 1 chair. Not towel racks. Poor tv reception. Not enough trash cans in room. Temperature difficult to control. Elevators not working properly. Had to push button inside elevator to get out. The other elevator wasn’t out of order. Elevator floor filthy with food stuck to carpet. After cleaning e… lisää

Only 1 chair. Not towel racks. Poor tv reception. Not enough trash cans in room. Temperature difficult to control. Elevators not working properly. Had to push button inside elevator to get out. The other elevator wasn’t out of order. Elevator floor filthy with food stuck to carpet. After cleaning elevator, it was still filthy. House keeping had limited availability. They were polite though.

vähemmän

“Nice no frills room”

The room was nice with plenty of space and the bed was comfortable. However I have one gripe about this place. I booked this room using my Visa card points program and when I checked in they put a $200 charge on my credit card in case there were incidentals and assured me this charge would disappea… lisää

The room was nice with plenty of space and the bed was comfortable. However I have one gripe about this place. I booked this room using my Visa card points program and when I checked in they put a $200 charge on my credit card in case there were incidentals and assured me this charge would disappear after I checked out. Upon check out I was told the $200 charge would stay against my card for st least 3 days. Somehow this does not seem right. I booked using my visa points to avoid any charges. The free breakfast: don’t! The juice and coffee were great. The rest not worth the free charge.

vähemmän