Courtyard By Marriott Waterbury Downtown

“Good so far”

Waterbury ct, front desk clerk Landon was absolutely thorough, polite and kind met all my needs. I was in complete shock in his service. A++

“Reservation”

Jazzy was absolutely amazing. I initially called to make a reservation and was placed on hold, then transferred to her. After being on hold for over 15 minutes, Jazzy was able to complete my reservation in less than 2 minutes, which truly speaks to her efficiency and professionalism. Unfortunately,… lisää

Jazzy was absolutely amazing. I initially called to make a reservation and was placed on hold, then transferred to her. After being on hold for over 15 minutes, Jazzy was able to complete my reservation in less than 2 minutes, which truly speaks to her efficiency and professionalism. Unfortunately, the interaction prior to reaching Jazzy was disappointing. The female who identified herself as the front desk supervisor sounded visibly annoyed on the phone, which made the experience uncomfortable as a guest. When someone in a supervisory role appears overwhelmed or aggravated, it raises concerns about how their team is expected to consistently deliver quality customer service. Jazzy, however, handled everything calmly, quickly, and professionally. She is exactly the type of employee who should be representing your front desk and setting the standard for guest service.

vähemmän

“Excellent stay with great hospitality. We stayed here while we were attending a wedding in Litchfield.”

The entire staff on site were extremely friendly and welcoming. Especially the front desk staff. We did get breakfast at their bistro and there, too, we encountered very friendly and accommodating staff members. We definitely recommend this hotel when in the area. Attached to the hotel is a parking… lisää

The entire staff on site were extremely friendly and welcoming. Especially the front desk staff. We did get breakfast at their bistro and there, too, we encountered very friendly and accommodating staff members. We definitely recommend this hotel when in the area. Attached to the hotel is a parking garage with very reasonable rates. Well worth the stay.

vähemmän

“A nice hotel located in downtown Waterbury…”

We were in Waterbury during the Nor’easter so it was rainy and windy so we didn’t get to fully enjoy the city as we would have liked to. This Marriott hotel provided a nice, clean room at a decent rate. The bed was comfortable and the bathroom was clean. They do not provide a free or morning start … lisää

We were in Waterbury during the Nor’easter so it was rainy and windy so we didn’t get to fully enjoy the city as we would have liked to. This Marriott hotel provided a nice, clean room at a decent rate. The bed was comfortable and the bathroom was clean. They do not provide a free or morning start continental breakfast as some hotels do, but they do offer additional cost restaurant options. It was just a one night stay for us so the hotel location worked out great.

vähemmän