Best Western Premier Crown Chase Inn & Suites

“Great Stay.”

Very spacious. Nice and clean. Will come again when we are back in town.

“Great customer Service-Concerned Parent”

I rarely submit a review. However, in this case I must praise the staff at the Best Western Premier, 1810 Bell Street, Houston, TX. My daughter traveled alone to Houston last weekend to attend DreamCon. On Sunday, July 12th, I was unable to reach her an hour before her flight home. Her phone locat… lisää

I rarely submit a review. However, in this case I must praise the staff at the Best Western Premier, 1810 Bell Street, Houston, TX. My daughter traveled alone to Houston last weekend to attend DreamCon. On Sunday, July 12th, I was unable to reach her an hour before her flight home. Her phone location revealed she was still in the hotel and not at the airport. I called the hotel front desk around 6:00pm. I let the front desk representative know that I was trying to reach my daughter with no response. She called my daughter’s room. No answer. She sent someone to knock on the door of her room. No answer. The Rep advised me that there was nothing else she could do. She tried. We hung up. At this point, I was really concerned about my daughter missing her flight. Ten minutes later, I was able to reach my daughter by phone. The Representative sent another person to her room and this person was able to get my daughter to answer the door. She was in her room asleep (she sleeps like the dead). Thank god. She was able to check out and make her flight. She arrived home to NJ, safe and sound. I appreciate the efforts the staff took to help me with this situation. I am thankful they took the time to honor my request and assist my daughter in returning home. The front desk representative was professional and very respectful. She promptly addressed my issue and tried to put my mind at ease. I would like to thank her for a job “WELL DONE”.

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“Amazing & beautiful hotel.”

The location was great. It was a beautiful hotel. Rooms were great. The price was good for the stay. Very clean. Staff very friendly. The only thing was if you have to do laundry they only have 2 of each & People don’t Get there stuff Out so you have to wait forever to get it done.

“Best hotel in Denton”

This hotel has become my favorite in Denton. The staff is friendly and courteous and responsive to questions and concerns. The hotel common areas are clean and well maintained. My room was clean and spacious, and the bed was one of the most comfortable I have ever slept in. The breakfast buffet ha… lisää

This hotel has become my favorite in Denton. The staff is friendly and courteous and responsive to questions and concerns. The hotel common areas are clean and well maintained. My room was clean and spacious, and the bed was one of the most comfortable I have ever slept in. The breakfast buffet has a variety of hot and cold foods and is always well stocked. It is located right off the interstate and near several restaurants.

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