Courtyard Raleigh-Durham Airport Brier Creek

“Pets Truly Welcome”

7 months ago, I stayed here after my very sick, pneumonia stricken Great Dane had to travel with me for work. Every 4 hours I had to return to the hotel to nebulize her nasal passages, thump her sides to break up mucous and ensure she was eating and had water. I was very concerned the hotel would… lisää

7 months ago, I stayed here after my very sick, pneumonia stricken Great Dane had to travel with me for work. Every 4 hours I had to return to the hotel to nebulize her nasal passages, thump her sides to break up mucous and ensure she was eating and had water. I was very concerned the hotel would be upset however, they assured me with great empathy that she was fine there. I, likewise, made sure she had her citronella bark collar on, bones to chew on, the TV was on full time, and she had her personal blankets, pillows and beds. No problems. Not one. This trip, different dogs with me, the first hotel claimed to be pet friendly. They are being reported via snail-mail to the Corporate Development Officer & Chief Global Officer for failure to comply with the terms of their franchisee code of conduct policies, failure to comply with Marriott branded hotels' requirements for being a franchisee. I moved to the Residence Inn / RDU / Brier Creek. In retrospect, I should have just booked this first because this hotel MEANS they are pet friendly. They have designated areas for pets, the poop bags are plentiful, stations to dispose of said bags are also located everywhere. The hotel staff saw my distress, helped me get everything taken care of as I, likewise, assured the hotel staff my "kids" would be taken care of, and they are crated/kenneled when I gone for work. Not only did they help me get settled in, but they also provided me other necessities to care for the "kids" like directions to dog food places when my bin popped open and spilled all my dog food, offered to drive me there and pick it up, offered to pick it up themselves and deliver to my suite door. When I began cleaning up the dog food spillage at the entry, they came to say they'd do it themselves. But my dogs, my responsibility so I continued as they pitched into help me. The room itself? Perfect! Clean, well-equipped kitchen with appliances that work, silverware that is washed, dishes that are clean. The mattress and bedding were clean, unstained, and the pillows were all sorts of firmness. I am SO thankful to the staff and management team at this Residence Inn for turning what had been a very grueling situation into one where I felt like, if I can't be home, at least I CAN be home at the Residence Inn / Brier Creek. If I must travel to the area again, I won't waste my time trying any other Marriott brand hotel that accepts pets, I'll just book here. Shout out to the team at this hotel!

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