Holiday Inn Express & Suites Stroudsburg-Poconos By Ihg

“Overall a 3/5 experience”

The hotel was at a convenient location but the front desk service the 2 days out of 3 we were here was not good. The lady was very rude and when we asked for 2 extra duvets, she said they didn't have any extra ones in the entire hotel. The reason we asked for extra ones was because the ones in our … lisää

The hotel was at a convenient location but the front desk service the 2 days out of 3 we were here was not good. The lady was very rude and when we asked for 2 extra duvets, she said they didn't have any extra ones in the entire hotel. The reason we asked for extra ones was because the ones in our room had hair and blood stains. When I asked her for the 3rd time if there was anything else she can give us so we can cover ourselves, she was finally able to find something in the back that she stated she gave for the rms that have sofa beds. The following day we asked one of the housekeeping ladies and she was very nice and gave us 2 duvets, we are very thankful for her! We were also told that the gym was open 24 hrs but when we went to use it, it said out of service and never got to use it. We also didn't use the pool because the water looked really oily, another thing we didn't use our entire stay. The breakfast service was very good (French toast, eggs, toast, cereal, muffins, oatmeal, etc.) and the staff was nice and welcoming!

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“Breakfast has much to be desired”

I hate to counter all of the reviews that spoke about a delicious breakfast, but we didn’t find that to be the case. The choices for breakfast foods was very small…three or so hot items that had much to be desired. Three cereal choices one being artificial fruit loops along with a lot of pre pac… lisää

I hate to counter all of the reviews that spoke about a delicious breakfast, but we didn’t find that to be the case. The choices for breakfast foods was very small…three or so hot items that had much to be desired. Three cereal choices one being artificial fruit loops along with a lot of pre packaged food items. (Bagels in Saran Wrap) etc….i usually don’t write reviews but the included breakfasts was one of the things that drew me to cking out this hotel and it had much to be desired. Also the “heated” pool….its big which was nice, but not so heated. The rooms were fine and very comfortable.

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“Nothing was too far from this spot and it was easy to navigate around from this hotel”

clean rooms, amenities were not that great though. continental breakfast was average. All staff throughout the hotel were very nice

“Okay stay but low end for a HI-Express. We were disappointed for the money spent.”

The location was fine. It was close to the wedding venue we were attending. We were also pleased that we could take our boys swimming before we were able to check in. However, we were upset when getting to our room and realizing that the deadbolt on our door was broken. We have kiddos and are alway… lisää

The location was fine. It was close to the wedding venue we were attending. We were also pleased that we could take our boys swimming before we were able to check in. However, we were upset when getting to our room and realizing that the deadbolt on our door was broken. We have kiddos and are always cautious when staying away from home. This took away the extra security we would have felt had the lock been in place. The cable also didn't work in our room. It was very spotty and again, had it just been my husband and myself it may not have mattered much but we had our 3 kiddos to keep busy and not having the TV working was a big let down. The continental breakfast was good. There was a good variety of choices on what to eat. And the Coffee was always fresh... even later in the day. :)

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