The Estes Park Resort

“Excellent stay for our Anniversary...”

We have always loved this place. Since they did a mass renovation of rooms, we decided to go up for our Anniversary. The Estes Park Resort & Spa did not disappoint. Our King room lakeside view was fantastic!!! The room was warm, cozy and clean. They took care of us, and we will be back. Hats off to… lisää

We have always loved this place. Since they did a mass renovation of rooms, we decided to go up for our Anniversary. The Estes Park Resort & Spa did not disappoint. Our King room lakeside view was fantastic!!! The room was warm, cozy and clean. They took care of us, and we will be back. Hats off to Kimberly at the front desk. She was awesome!!!

vähemmän

“Can’t wait to go back.”

The atmosphere and vibrations was amazing. Every turn had a magnificent view better than the previous. Kimberly at the front desk showed a sense of hospitality that was genuine, and consistent. The resort restaurant service was 5 star and the food was 7 stars. The locals were inviting, warm and ha… lisää

The atmosphere and vibrations was amazing. Every turn had a magnificent view better than the previous. Kimberly at the front desk showed a sense of hospitality that was genuine, and consistent. The resort restaurant service was 5 star and the food was 7 stars. The locals were inviting, warm and happy.. all the time! Can’t waste to go back.

vähemmän

“Disappointing”

The venue itself was beautiful — and it’s the location my soon-to-be son-in-law chose to propose to my daughter, which should have made it even more special. Unfortunately, upon arrival we were met with irritation instead of excitement. The staff seemed upset that we had not notified them of the p… lisää

The venue itself was beautiful — and it’s the location my soon-to-be son-in-law chose to propose to my daughter, which should have made it even more special. Unfortunately, upon arrival we were met with irritation instead of excitement. The staff seemed upset that we had not notified them of the proposal plans. All he wanted was to use the small gazebo outside — in 23° weather (feeling like 12° with the wind) — for about 20 minutes. For that, we were charged $500, which was the equivalent of our two-night stay. We had 18 people with us for this occasion and spent a significant amount not only on lodging, but also dining and drinks at the bar to celebrate. To be treated as though we were inconveniencing the establishment was extremely disappointing. For a venue that presents itself as “high-end,” the hospitality did not reflect that standard. At one point, I was even handed a mop and towel to clean up a spill myself. This was meant to be a once-in-a-lifetime moment for our family. While the setting was beautiful, the service and overall experience left us very disappointed.

vähemmän