Courtyard Greenville-Spartanburg By Marriott

“Staff”

it was a good experience. I forgot the gentleman at night, but he was really helpful and my flight had got delayed and I was hungry and at the last minute the bar was closing. He made time for me to make me a meal. right at the last minute before closing and me being a platinum member I have my 4 P… lisää

it was a good experience. I forgot the gentleman at night, but he was really helpful and my flight had got delayed and I was hungry and at the last minute the bar was closing. He made time for me to make me a meal. right at the last minute before closing and me being a platinum member I have my 4 PM check out so this afternoon I went out to go eat came back to my room and this lady named Lynn some older Chinese lady wasgiving me a hard time asking me what’s my membership number when she clearly sees it on the screen, then calls and ask housekeeping has my room cleaned and housekeeping had to confirm it was a late checkout. I was so embarrassed because it was people in the back of me waiting to checked in why she was giving me a hard time getting back in my room

vähemmän

“Room Clean but Walls are Thin”

I have stayed at Courtyard by Marriott many times. This one near GSP Airport is clean and well maintained. The food selection is limited by I enjoyed my dinner and breakfast. You order at the bar and they bring it out. The only issue is that they don't enforce a quiet time between say 10 PM and 6 A… lisää

I have stayed at Courtyard by Marriott many times. This one near GSP Airport is clean and well maintained. The food selection is limited by I enjoyed my dinner and breakfast. You order at the bar and they bring it out. The only issue is that they don't enforce a quiet time between say 10 PM and 6 AM. There was a lot of noise in the hall until almost midnight. The walls are thin so if you don't have courteous neighbors it can be tough to sleep.

vähemmän

“Reliable Courtyard near airport.”

Reliable courtyard near airport. Comfortable stay. Hallway doors are loud and you can hear voices. No complimentary breakfast.

“Clean room / Poor Customer Service”

We selected this location since it was a good center point for all areas of town we needed to visit. We appreciated a clean, safe place to stay with ample free parking. Where things fell short was the check in process. We were unable to use a gift card or change the credit card on file - even thoug… lisää

We selected this location since it was a good center point for all areas of town we needed to visit. We appreciated a clean, safe place to stay with ample free parking. Where things fell short was the check in process. We were unable to use a gift card or change the credit card on file - even though our room was not a prepaid rate. We also only received one key even though there were two (adults) of us which was documented in the reservation. No mobile key option either which made having one key more of a challenge. The first night we experienced an issue with the TV. The remote was delayed and would not allow volume adjustment. The same guy from check in said “I don’t know what to tell you.” The second night we had a different person who was willing to help, they changed out the remote and we had better luck. I’m only a silver member, but you would still think they would value me. My status was never acknowledged. Check out the photo of our “balcony view” - whoever named this must have a sense of humor. We would consider staying here again, but would hope their customer service improves. Too many good people out of work right now to have bad representatives…..

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