Marriott's Grande Ocean

“Awesome location and resort!”

Always an excellent stay! Loved the unit! Love the beach bar! Helpful personnel. All great! - K O'Connor

“What a difference a year makes...”

Last year I wrote a stellar review for this property, based largely on the kindness and helpfulness of the staff. What a difference a year makes! If you are dealing with the front desk, try to avoid Patricia...incredibly condescending and unhelpful. Apparently, the preferences they solicit in adva… lisää

Last year I wrote a stellar review for this property, based largely on the kindness and helpfulness of the staff. What a difference a year makes! If you are dealing with the front desk, try to avoid Patricia...incredibly condescending and unhelpful. Apparently, the preferences they solicit in advance of your stay REALLY MATTER, because there is no changing of rooms once you check in unless you are a timeshare owner. Try to be as SPECIFIC as possible. If you don't want to hear children screaming at incredibly high volumes and activities staff screaming energetically into a PA system, request a room as far away as possible from the Dolphin pool. (Sadly, they also occasionally appear on the beach for other loud activities...so much for a peaceful vacation). So, if you're a family with young children, great...you'll have a blast. If not, good luck. If you've purchased ocean front and actually want to SEE the ocean, request a room DIRECTLY FACING the ocean on the 4th or 5th floors. The pools are less maintained than in the past; lots of brush, leaves, etc. floating everywhere. I've loved my massages at the spa in the past, but they've raised the prices significantly, and I'm out. At a certain price, it stops being enjoyable. As an experiment, I stayed at an AirBnb on the island last Aug. and it was fantastic. That's my new plan.

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