Hotel Alex Johnson Rapid City, Curio Collection By Hilton

“Best customer service.”

I’ve stayed here five times now, and every visit has been consistently great—always a clean, comfortable room. The customer service is honestly even better. On this trip, there was a mix-up with our reservation (not the hotel’s fault at all), but Rachel at the front desk and the manager, Mitch, we… lisää

I’ve stayed here five times now, and every visit has been consistently great—always a clean, comfortable room. The customer service is honestly even better. On this trip, there was a mix-up with our reservation (not the hotel’s fault at all), but Rachel at the front desk and the manager, Mitch, went out of their way to fix it and make sure we were taken care of. They were incredibly helpful and easy to work with. That kind of service is exactly why we keep coming back again and again

vähemmän

“Would stay here over and over! Great room and staff! ⭐️⭐️⭐️⭐️⭐️”

Loved this historic hotel in Rapid City! Like all historic properties, the rooms are a little smaller but our room was fine was fine and very comfortable!

“Hotel fine but Paddy O’Neills could be a lot better.”

Nice hotel, helpful reception and good lifts. $15 each allowance for Starbucks at breakfast which was plenty. Rapid city isn’t very big and this hotel is fine to explore the town. Paddy O’Neills bar, which is part of the hotel, and recommended by reception, was disappointing and not family friendly… lisää

Nice hotel, helpful reception and good lifts. $15 each allowance for Starbucks at breakfast which was plenty. Rapid city isn’t very big and this hotel is fine to explore the town. Paddy O’Neills bar, which is part of the hotel, and recommended by reception, was disappointing and not family friendly - service was poor, it took the waiter a long time to take our order, and food below average, was by far our worst meal during a 2 week visit to the US. Mixed selection of very loud music. Noticeable amount of street drinkers in and around Paddy O’Neills, which could make people/ families feel uncomfortable, and we only had one brief meal in there before moving on. If driving check parking out, weekends seem fine, there is a big car park near the hotel which is free at weekends, but weekdays could work out expensive and we couldn’t pay the meter on a Sunday night so had to go out and pay at 7am on a Monday.

vähemmän

“Good location!”

Location is great. My room was newly renovated and looked nice, but it was small. It was right across from the elevator so it was loud. Even outside the window you could hear everything going on outside and cars driving by. I wanted to love it, but I didn’t. The lobby area had a weird smell but may… lisää

Location is great. My room was newly renovated and looked nice, but it was small. It was right across from the elevator so it was loud. Even outside the window you could hear everything going on outside and cars driving by. I wanted to love it, but I didn’t. The lobby area had a weird smell but maybe it was just me. Staff were friendly and welcoming.

vähemmän