Renaissance Fort Lauderdale West Hotel

“Great experience”

It was an amazing experience. Tanyka and Kendra treated me with care and respect. They were extremely helpful and resourceful in explaining the area and amenities. This is my first time staying at a Renaissance hotel and I would recommend staying at this location.

“Recent stay at Renaissance”

Dear Management Team, I would like to take a moment to recognize one of your employees, Kendra, for the exceptional service she provided during my recent arrival at the Renaissance Hotel. When I arrived at the front desk, there seemed to be an issue locating my reservation. I had just completed a… lisää

Dear Management Team, I would like to take a moment to recognize one of your employees, Kendra, for the exceptional service she provided during my recent arrival at the Renaissance Hotel. When I arrived at the front desk, there seemed to be an issue locating my reservation. I had just completed an 11-hour flight and it was already quite late, and I was understandably very tired. Despite the hotel being fully sold out that evening, Kendra remained calm, professional, and incredibly attentive. Instead of simply explaining that there were no rooms available, she took the time to carefully look into the situation and explore possible solutions. I could truly feel that she was personally invested in helping me. After some time and effort, she managed to find a cancellation and was able to provide me with a room. Her kindness, patience, and dedication made a huge difference in what could have been a very stressful situation after such a long journey. Because of her efforts, my arrival experience turned into a very positive one. Please extend my sincere thanks to Kendra for her outstanding guest service. Employees like her truly represent the level of hospitality that guests hope to experience when staying at your property. Kind regards, Judith C

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“great location in south florida madness”

I have stayed here before and this property is consistently very good, nice comfortable and clean rooms, executive lounge with friendly staff, no extra parking or resort fees, and convenient location to get anywhere you need to be in south florida quickly

“Average Hotel”

This Renaissance Fort Lauderdale West Hotel has noticeably declined in both service and overall experience. I used to stay here regularly years ago, so when I needed a pre-cruise stay, it felt like an easy choice based on past visits. Unfortunately, it no longer reflects the level it once did. The… lisää

This Renaissance Fort Lauderdale West Hotel has noticeably declined in both service and overall experience. I used to stay here regularly years ago, so when I needed a pre-cruise stay, it felt like an easy choice based on past visits. Unfortunately, it no longer reflects the level it once did. The hotel now feels fairly standard, offering little that stands out beyond being a convenient place to stay for a night. Service was adequate, but not memorable, there was no bell assistance upon arrival, which was surprising. Guest rooms are basic, and the bathrooms could definitely benefit from an update. On a positive note, the coffee shop serves good coffee along with excellent pastries. However, the restaurant is quite limited, primarily offering a buffet style breakfast with few additional options. Overall, while it’s a decent overnight stay before a cruise, it lacks the character and elevated experience it once provided.

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