Home2 Suites By Hilton Gainesville

“Don’t Do It”

I checked in late- around 11:00pm, as a Diamond member. I was told they didn’t have any water to give me. Ok. That’s fine. But then I go to the room and it’s been half cleaned. The toilet hasn’t been flushed, blankets are missing, there’s trash in the drawers, and even someone’s dinner receipt and … lisää

I checked in late- around 11:00pm, as a Diamond member. I was told they didn’t have any water to give me. Ok. That’s fine. But then I go to the room and it’s been half cleaned. The toilet hasn’t been flushed, blankets are missing, there’s trash in the drawers, and even someone’s dinner receipt and cash change left on the counter! So I immediately think I’m in the wrong room- except the tv says welcome with my name. But I’m exhausted after traveling and had to be up early to go to Shands hospital. The bed is not comfortable. The ac on the wall kept erroring out. So I went to the floor unit and was able to override it, although it never really cooled in the room. Then breakfast- what a joke. They were out of everything- no I didn’t go late, they just didn’t have any items in stock. No creamer for coffee, no milk, no yogurt. The only things they offered were dry biscuits and eggs that looked and fell apart as if they were leftovers from the day before. No fruit. No water! The drink machine had signs saying “out of order”. So nothing to drink unless you wanted black coffee. This was a pretty awful stay. Go to the comfort inn next door. The bed is by far better and they actually have food and drink at breakfast. Or drive a couple extra miles to a different Hilton property. I definitely won’t be staying here again. And also, this hotel was $50 more than any other in the area.

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