Aloft Jacksonville Airport

“The employees of the Aloft Jacksonville Airport deserve a raise!”

We had the opportunity to stay at the Aloft Jacksonville Airport on Feb. 16, the night prior to our cruise. The hotel was lovely and the staff members were exceptional. Three employees, in particular, were especially helpful. I spoke with Pablo 3 separate times prior to our stay to clarify the rese… lisää

We had the opportunity to stay at the Aloft Jacksonville Airport on Feb. 16, the night prior to our cruise. The hotel was lovely and the staff members were exceptional. Three employees, in particular, were especially helpful. I spoke with Pablo 3 separate times prior to our stay to clarify the reservations (we had 3 rooms) because 2 of our guests had to cancel on short notice. He was extremely pleasant and helpful. He also helped with arrangements to park our 2 vehicles. Padre checked us in and gave us needed information about the surrounding area. He was very personable and patient with my myriad of questions and requests. Finally, Douglas, a member of the housekeeping department really went above and beyond. Hr saw me when I exited the elevator with a loaded luggage cart. He stopped what he was doing and insisted that he would take my luggage and escort me to my room. All three gentlemen were excellent representatives for the establishment. I heartily recommend this hotel.

vähemmän

“Above and Beyond Service – Shoutout to Padre!”

Stayed at Aloft Jacksonville Airport and had a small issue early one morning. Called the front desk, and Padre was incredibly responsive—he personally came up to assist within minutes, even though it was outside regular maintenance hours. He handled everything with complete professionalism, in full… lisää

Stayed at Aloft Jacksonville Airport and had a small issue early one morning. Called the front desk, and Padre was incredibly responsive—he personally came up to assist within minutes, even though it was outside regular maintenance hours. He handled everything with complete professionalism, in full suit attire, and with such a positive, courteous attitude. His willingness to go above and beyond to make sure our stay remained comfortable was truly impressive and made a big difference. This kind of dedication and guest-first mindset stands out. Highly recommend this property, especially because of team members like Padre who truly care about the guest experience!

vähemmän

“No complaint, No fuss. Hit all the basics.”

Sometimes basic is best. Check-in was efficient. Requested a quiet room and it was what I got. The King room was clean, at the end of hallway. Everything works. The bed was firm enough to deliver a good night sleep. Walking distance to nearby fast food joints and frequently airport shuttle se… lisää

Sometimes basic is best. Check-in was efficient. Requested a quiet room and it was what I got. The King room was clean, at the end of hallway. Everything works. The bed was firm enough to deliver a good night sleep. Walking distance to nearby fast food joints and frequently airport shuttle service.

vähemmän