Homewood Suites By Hilton Jacksonville-South St. Johns Center

“Absolutely wonderful people and terrific location”

Everybody at the front desk is extremely conscientious about their job. They go above and beyond to make sure that every guest is very well taken care of all the time. Essence, Tamika, Jessie, and Totti absolutely amazing, kind, and caring individuals. There are some wonderful men that I keep tryin… lisää

Everybody at the front desk is extremely conscientious about their job. They go above and beyond to make sure that every guest is very well taken care of all the time. Essence, Tamika, Jessie, and Totti absolutely amazing, kind, and caring individuals. There are some wonderful men that I keep trying to put their name in here and for some reason it auto correct. The maintenance men , and the housekeepers are extremely personable and kind. This might be an older Hotel with some issues but they are working on it. The people that work here are so incredible. It makes up for any issues as they are going room to room to fix and upgrade the hotel. A lot of the rooms are wonderful. And those that aren’t just have charm and they will be worked on as time allows as this is usually booked. I myself has sent several people since I’ve been here. You can’t go wrong with the location either it’s fantastic thank you again to everybody. We are having to stay due to our roof, deciding the water from all the rain belongs in the home instead of out, so it has been very difficult to navigate as well as insurance that doesn’t want to pay, etc. HOA needs to fix the roof!etc. however, every single person that works here goes out of their way ,so that certainly helps every day. Thank you to everybody.

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“Average Homewood, But Great Location”

We were only here for one night. We are fans of the Homewood chain---this one was just average for the chain, but that's still good. Its biggest selling point is the location right at the massive St. Johns Town Center shopping complex. There are a great number of good restaurants within walking dis… lisää

We were only here for one night. We are fans of the Homewood chain---this one was just average for the chain, but that's still good. Its biggest selling point is the location right at the massive St. Johns Town Center shopping complex. There are a great number of good restaurants within walking distance or just a 5 minute drive away. And it's one of the largest shopping areas in the US. Our two-queen suite was just fine, although maybe a bit dated. The fitness room was small. There is a pretty good-sized outdoor pool. The morning front desk manager was very friendly, but staff otherwise not that positive. There's ample free parking just outside. The free breakfast was typical Homewood (just fine). There's nothing really special about this Homewood other than the location, but that's a real plus. Overall, our stay was good.

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“Very nice presentation, but pretty poor when you get into the little bits.”

Was initially thrilled when I got here. The room was a suite with a pretty nice kitchen and a door separating the bed from the "living room". The pool was nice if a bit warm. And it is in the middle of a very comprehensive shopping center. Everything from the cheapest, to the most expensive stuff, … lisää

Was initially thrilled when I got here. The room was a suite with a pretty nice kitchen and a door separating the bed from the "living room". The pool was nice if a bit warm. And it is in the middle of a very comprehensive shopping center. Everything from the cheapest, to the most expensive stuff, the breakfast was even pretty good. The only complaint I had with that was there was no juice, lemonade or similar with the breakfast. The problem came when I found out the toilet didn't work. After three calls to the front desk and a half an hour waiting, the best I could get was "we have bathrooms downstairs". I didn't come to a hotel to use a public bathroom. So once I got annoyed, I started seeing other issues. The bathroom floor was chipped. I also hate this new trend in some hotels of communal use shampoo and conditioner. I might not have the tools to open those up and drop nastiness in them, but somebody else certainly could. Also, the quality in those containers was probably inferior to dollar tree. It really left me uncomfortable. So overall, it seemed to be nice, but the little things stamped the initial appeal. I don't want to tell you what my toilet looks like right now.

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