The Resort At Longboat Key Club

“Oh, you'll definitely be back”

We were at the Opal Sandpearl in Clearwater during February. We enjoyed out stay there so much we only looked at Opal resorts for March. The Resort at Longboat Key Club was fantastic! The service from the Head Bellman(Dean) and font desk manager {Kimberly) was extraordinary and so helpful! Our roo… lisää

We were at the Opal Sandpearl in Clearwater during February. We enjoyed out stay there so much we only looked at Opal resorts for March. The Resort at Longboat Key Club was fantastic! The service from the Head Bellman(Dean) and font desk manager {Kimberly) was extraordinary and so helpful! Our room was looking out on the Gulf, over a corner of the pool for amazing sunset views! Thanks Dean and Kimberly. We often got take out from the restaurant, and ate on our patio as the sun set. All the employees we interacted with, especially Cam (waitress) and Caleb (at the beach) were tremendous, helpful, and friendly. As Dean said when we left; "Oh, you'll definitely be back" And he's right, we will.

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“Wonderful!!!!”

We have been coming here for 3 years on a row. The resort has all the amenities one could ask for. The pool, the restaurant, their hospitality, the beach …it’s all here. Accolades to Sam at the pool who diligently finds an umbrella for you and Enya for the food and beverage service. They both displ… lisää

We have been coming here for 3 years on a row. The resort has all the amenities one could ask for. The pool, the restaurant, their hospitality, the beach …it’s all here. Accolades to Sam at the pool who diligently finds an umbrella for you and Enya for the food and beverage service. They both display excellence and possess wonderful personalities .

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“"Toes in the Sand" $75 food and drink credit will not be honored if you purchase it”

Beautiful place to stay. Loved our room and grounds. When I made my reservation, I purchased the "Toes in the Sand" optional amenity. It came with an umbrella on the beach, which we didn't use, and a $75 daily food and beverage credit. After reviewing the bill at check out I pointed out that we… lisää

Beautiful place to stay. Loved our room and grounds. When I made my reservation, I purchased the "Toes in the Sand" optional amenity. It came with an umbrella on the beach, which we didn't use, and a $75 daily food and beverage credit. After reviewing the bill at check out I pointed out that we never received the $75 credit with our large poolside food/drink bill. I tried to settle it at the desk when I checked out which didn't happen because the front desk clerk just told me, no, you received it. It showed a note at the bottom of my bill referencing the tab but there was no discount on the tab. I took it up again with someone on the phone when I received the final bill via email. Again, no discount shown but they promised I received it... they just, once again, could not show me where the $75 was discounted. The gentleman on the phone promised he would email it to me in 5 minutes after speaking with him. Of course I received no email. We stayed one evening and spent over $1,200. You would think they would honor our $75 credit or at least be able to show me where it was taken off the bill. Also, my wife didn't realize there was already a 20% gratuity on our $400 food and drink bill at the pool and tipped another $75. I did get that reduced but with many establishments that charge a 20% gratuity the wait person will many times point it out when bringing the bill. I appreciate it when they do this and always add extra. I'm disappointed our server didn't make my wife aware of it. We had a great stay, but I'm a little bitter that they can't show me where they discounted the bill the $75 food credit which I purchased up front for a discounted rate...

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